Invoice number reset 1st January to 1

  • This is the second year that we have this problem, after 1st of January the invoices number is set to 1, and we have double-checked, after and before that the “Reset yearly” check is NOT checked.

    This is a big problem because our client have a lot of orders and we have to fix this problem by reseting the invoice number and recreating invoices by hand. This is a very annoying task at 1st of January…

    I have found that there is a similar topic about this but there is no solution to this problem: https://www.ads-software.com/support/topic/invoice-number-changes-on-1st-january/

    Can you please help us with this matter?

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  • I have had the same problem and, even worse, when I have renamed the invoices for this new year indicating that I want them to start with the current year and a specific number, the thousands of invoices from the previous year have been deleted. The client is asking me to recover those thousands of invoices from the year 2022 and I can’t find a way to do it. What I can do? There are thousands, and those invoices are associated with orders that are included with that invoice name in their ERP program that is not linked. In other words, I need those thousands of invoices that have disappeared from the year 2022 to reappear with the same nomenclature that they had generated until the change. What can we do?

    Same problem here. It is difficult for us to handle the problem it creates. Any feedback from the author would be really useful.

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