Invoice shows blank page with “0”

  • Resolved matty_dubs

    (@matty_dubs)


    4 years, 4 months ago

    I’ve followed the pinned posts, lots of memory available, error reporting on, etc.

    I’ve freshly installed, using the default / built-in template, setup with wizard. When I open an invoice it opens a blank page with just a “0”.

    Any help would be greatly appreciated!

Viewing 7 replies - 1 through 7 (of 7 total)

  • Same error here!

    • This reply was modified 4 years, 4 months ago by andreporteira.
    Plugin Contributor alexmigf

    (@alexmigf)

    Hello @andreporteira & @matty_dubs

    Can you show me your current System Configuration under WooCommerce > PDF Invoices > Status > System Configuration?

    Thread Starter matty_dubs

    (@matty_dubs)

    It’s not easy to post here as a table but the main gist is that everything is green, except for allow_url_fopen which is orange, BUT, I’ve enabled allow_url_fopen and tried it and it still didn’t work (I have it disabled by default server-wide).

    Required Present
    DOMDocument extension Yes 20031129
    MBString extension Yes 7.3.23
    GD Yes 7.3.23
    Zlib To compress PDF documents 7.3.23
    opcache For better performances Zend OPCache 7.3.23
    GMagick or IMagick Better with transparent PNG images IMagick 3.4.4
    glob() Required to detect custom templates and to clear the temp folder periodically Yes
    WP Memory Limit Recommended: 128MB (more for plugin-heavy setups)
    See: Increasing the WordPress Memory Limit WordPress: 512M, PHP: 512M
    allow_url_fopen Allow remote stylesheets and images
    No. allow_url_fopen disabled

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @matty_dubs

    Could you please check under WooCommerce > Status > Logs if you see any related error?

    Thread Starter matty_dubs

    (@matty_dubs)

    Unfortunately not, just some debug outputs from Stripe.

    Thread Starter matty_dubs

    (@matty_dubs)

    I’m not sure what happened as I haven’t touched the site other than to send the log data, but the invoice is now working!

    It starts to work now! Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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