• Resolved mario.scalabrino

    (@marioscalabrino)


    Hello,

    I purchased the WooCommerce PDF Invoices & Packing Slips Premium Templates.
    Somehow, few months ago, somethig strage happened, all my invoices are correct but the two digits of the invoice year is always “PM”.
    For example 04/11/PM instead or 04/11/19, and so on.

    Could you please help, I don’t know how to solve it.

    THank you in advance

    Mario

    Data for support below
    ************

    
    ### WordPress Environment ###
    
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    Site address (URL): https://www.certifydoc.eu
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    ************

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @marioscalabrino,

    Since this is the basic version support forum, we cannot answer your query here. Please submit a ticket in our support forum dedicated to premium users.

    Thread Starter mario.scalabrino

    (@marioscalabrino)

    I wrote in the other form as suggested, please confirm you received it
    Thanks

    Plugin Author WebToffee

    (@webtoffee)

    Hi @marioscalabrino,

    We haven’t received any tickets regarding this issue.

    Thread Starter mario.scalabrino

    (@marioscalabrino)

    I cant’ waste my time like this having paid the plugin.
    I need an email, now it is urgent.
    I did what you suggested, I’m not respondsible for a broken process.
    An email will slve every problem

    Plugin Author WebToffee

    (@webtoffee)

    Hi @marioscalabrino,

    We checked again and we confirm that we haven’t received any emails from you. We suspect that you are using the plugin from a different developer.

    Could you please check under WordPress Plugin page and see whether you are using WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels
    by Wetoffee?

    Thread Starter mario.scalabrino

    (@marioscalabrino)

    Hello,

    it seems that somehow it is another author and almost the same name.

    That’;s what I see in the plugin section.

    If it is not you sorry for the unjustified complain.

    WooCommerce PDF Invoices & Packing Slips Premium Templates
    Deactivate | Translate	
    
    Premium templates for the WooCommerce PDF Invoices & Packing Slips extension
    Version 2.6.3 | By Ewout Fernhout | View details
    Plugin Author WebToffee

    (@webtoffee)

    Hi @marioscalabrino,

    It’s from a different developer. Ours is named WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels by Webtoffee.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Invoice year is always “PM”’ is closed to new replies.