Invoices and Slips Generating large letter spacing

Hi @reflex84,

This often happens when you migrate your site, or when you or a cleanup process accidentally delete the plugin temp folder, located under wp-content/uploads, maybe one of these things happened recently?

To solve this, please go to WooCommerce > PDF Invoices > Status tab, and click on the Reinstall fonts button. Then, try to open an invoice and check if it looks good.

Let me know whether it worked, or you need more help!

Ahhhh Thank you!! Yes this was a site migration and your tip of reinstalling fonts (I also reinstalled temp folder too) worked … back to normal ??

Fantastic plugin by the way! Will be looking at your other products.
Thanks for the prompt response / support!

Thanks for confirming that it is working normal again, @reflex84! ??

If you don’t mind and have the time, do you think you could leave us a review?

Thanks in advance and all the best with your store!

I have the same issue but the instructions given in this thread do not appear to apply because I see no status tab when I click on PDF Invoices in the menu. Please revise the instructions so they are correct.

EDIT: never mind, I found it. It’s not where you said it would be. You have to click advanced first, then it’s in the tools tab on that page, not status. Again, please fix this error and stop misleading people with erroneous info.

• This reply was modified 11 months, 1 week ago by willd2568.

Hi @willd2568,

When I wrote the instructions above, 2 months ago, the path was still valid. However, we introduced a new Advanced tab on 3.7.2 last month (Nov 8th) along several new tools (see changelog), so the new path to is WooCommerce?> PDF?Invoices?> Advanced?> Tools?> Reinstall fonts.

Would me nice if you could add this to the pinned comment, because this fixed all my issues, but took me half an hour to find this comment. https://www.ads-software.com/support/topic/500-internal-server-error-blank-page/

Hi @mvaneijgen,

I’m happy to hear that you managed to find the fix by yourself!

On the other hand, thanks for the suggestion. I will forward your feedback to our team!

Let us know if you need anything else!

Hi,

I have the same problem following a migration but unfortunately the solution described here doesn’t work for me. The letters are always oddly spaced on the delivery note and on the invoice the letters are normal but some information is missing or they are offset.
Do you have a solution?

Best regards,