• Resolved jessebtyler

    (@jessebtyler)


    I am working with a client that has some very unusual needs for their woocommerce checkout process. Because they deal with very large shipments, customers “submit order for review” (using check payments gateway), then shipping price is manually added for the order, and then the order is invoiced to the customer for payment.

    We solved this element, but now they would like to take partial payments. They would like to negotiate a deposit rate and final payment date with the customer over the phone and then manually invoice these partial payments through WooCommerce.

    Any suggestions on how to navigate this process?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    There are quite a few partial payment plugins out there like:

    https://woocommerce.com/products/woocommerce-deposits/

    Where you could do this for the customer in the backend (or use a “shop as customer” plugin to do it from the frontend).

    However if doing from the frontend you would need a product set up for that specific payment schedule and to set up that particular payment schedule.

    Else it could all be done manually which isn’t ideal I know, so a custom coded solution might make it more automatic for you.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter jessebtyler

    (@jessebtyler)

    Woops! I didn’t see the initial response, sorry.

    @joelwills We would like to do this manually from the back end. The primary issue I’m having is that I can’t send customer invoices for anything but the entirety of the payment. I hope that I’m missing something.

    It seems like this plugin will only enable the deposit amount or payment plan to be set globally with it showing on the front-end. We want customers to submit their request for quote and then be invoiced for their deposit through woocommerce after. The deposit % will vary from customer to customer.

Viewing 3 replies - 1 through 3 (of 3 total)
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