iOS WP apps unable to sync/post "This site cannot be accessed"

  • Resolved nextsavepoint

    (@nextsavepoint)


    8 years, 10 months ago

    I have been using the iOS apps to post to my site from my computer and my phone and it has usually worked fine. Recently in the last couple of days I have been experiencing issues that seem related to Jetpack that makes post from iOS apps impossible.

    I receive an error from my phone’s WordPress iOS app when refreshing my posts that says “The Jetpack site is inaccessible or returned an error: transport error – HTTP status code was not 200 (404) [-32300] [resource_not_found]” My iMac iOS WordPress app just says that the site cannot be accessed and that I have no posts yet, which is not accurate. My site stats still show up but are definitely not accurate.

    I’m not sure what to do, I’m very green in this area and this is my first website so I apologize in advance if I don’t understand certain jargon. Thanks!

    The website is https://www.nextsavepoint.com.

    https://www.ads-software.com/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Both the iOs app and Jetpack rely on the XML-RPC file to communicate with your site, get a list of posts, and publish new posts.

    Unfortunately, POST requests to that file return a 404 error on your site at the moment:
    https://www.nextsavepoint.com/xmlrpc.php

    If you didn’t install a security plugin or service that could restrict or block access to that file, I’d recommend contacting your hosting provider and asking them to take a look. They should be able to locate the 404 errors in your logs and understand why those requests are being blocked.

    I hope this helps.

    Interestingly I have the same problem right now. Googling got me here.
    I got two iphones. One works the other fails with this error.

    https://monicawilde.com
    My /xmlrpc.php accepts post request and returns 200.

    I am going to update the app and ios to see if that fixes this.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @geza54 We seem to get a 404 when querying your site’s XML-RPC file from a WordPress.com server, so updating the app most likely won’t help.

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Updating the app did help. I am not sure why you got 404 from xmlrpc I just tested it before I posted here … and just now and for me it returns 200. https://monicawilde.com/xmlrpc.php

    Sorry I can’t post the log anymore I have upgraded iOS and then the wordpress app and it seems fine for now but of course the logs are gone.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    for me it returns 200. https://monicawilde.com/xmlrpc.php

    For me too, but not from a WordPress.com server. If you have access to your site’s access logs, you should see my tests, I just tried accessing your site and got the 404 a minute ago.

    I see you are right. I leave it for now but it’s def a xmlrpc problem as you say …
    Thank you for your help !

Viewing 6 replies - 1 through 6 (of 6 total)
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