• Resolved NetzzJD

    (@netzzjd)


    Why does the plugin’s IP Address for the API Key keep changing every few days? I’ll notice that the reviews aren’t updated and it’s because the API Key is not valid due to the IP change. I have to keep adding various different IP Addresses to my allowed list and update and clear the cache to work again weekly. Please advise.

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  • Plugin Author Design Extreme

    (@designextreme)

    @netzzjd It’s unusual for a web server to change its IP address like this. I would contact your hosting provider for an explanation – or change to one that has a fixed IP.

    An alternative solution: you can remove this API restriction altogether and set the daily request limit to 100. This is mentioned in the plugin’s recommendations as an additional step to avoid usage beyond the free inclusive allowance.

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you for your response. The IP being shown on the plugin settings page is not our web hosting server’s address though. We do have/use a static IP address for hosting. I assumed these IP numbers came from your plugin. How is the plugin reading and displaying that IP address setting? Could it be obscured and not accurate through a firewall or CDN on our server?

    Plugin Author Design Extreme

    (@designextreme)

    @netzzjd If this is the case, I do recommend using the answer in the second paragraph. This will allow you to connect through any IP and add a maximum request level (to avoid issues if the API Key is exposed).

    The logic used to collect the server’s IP is pretty good now, much improved from the first version, yet it will never be perfect. It reads the IP from the server-side using one of three PHP commands. Sometimes the API checks the server’s IPv4 or IPv6 or there could be some other issue that would come about by using a proxy. If you do have another way to find the actual IP or IPs, please try these as restrictions first and then remove the restriction entirely if that doesn’t work.

    Here is a direct link to Quotas for Places API. Ensure your current project is set there and in the first section, just change Requests per day to 100.

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you. I will give that a shot.

Viewing 4 replies - 1 through 4 (of 4 total)
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