ip being blocked

Hi @j4yw4lk,

Can you look at Wordfence -> Tools -> Live Traffic, and find where the connection is being blocked?

You can click on the row to expand more details, and from there compare the IP address to the one you whitelisted.

The IP might have changed from the one you whitelisted.

Dave

I’ve checked and its the same IP multiples times.

Hi again,

Can you run the following query and let me know what it returns?

1) SELECT val FROM wp_wfconfig WHERE name = "whitelisted";

From here, run this second query:

2) SELECT statuscode FROM wp_wfhits WHERE INET6_NTOA(ip) = '::FFFF:1.1.1.1' ORDER BY ctime DESC LIMIT 10;

Replace 1.1.1.1 with the IP that was listed within the first query.

Dave

uh… u lost me… where do i go to run this? sorry… new to wordfence.

Can you tell me where i run this at?

I went to:
Wordfence > Tools > Diagnostic Tab > Other Tests > Send a test activity report email:
It gave me this:
1.
ackground Request Blocked
Wordfence Firewall blocked a background request to WordPress for the URL https://hopehouse.org/wordpress…n-ajax.php?_fs_blog_admin=true. If this occurred as a result of an intentional action, you may consider whitelisting the request to allow it in the future.

2.
Background Request Blocked
Wordfence Firewall blocked a background request to WordPress for the URL https://hopehouse.org/wordpress…n-ajax.php?_fs_blog_admin=true. If this occurred as a result of an intentional action, you may consider whitelisting the request to allow it in the future.

The options are to Dismiss or to Whitelist this action.
I selected Whitelist this action but it did not resolve the issue.
Am I entering the commands in the right location?

Hi again,

The wordpress directory seems weird. Do you have a plugin that changed the wp-admin folder’s name? This could be what is causing all the random blocks.

Can you try disabling that plugin so your admin URL is back to /wp-admin/?

Dave