IP Location Discrepancy

  • Resolved iframe

    (@iframe)


    6 years, 6 months ago

    Hello.
    Thanks for your amazing plugin.
    Yet I need to address something.
    Got an email:
    “A non-admin user with username “xxx” signed in to your WordPress site.”
    “User location: United States”

    That’s too far from that user’s homeland so I had to check it out.
    The official whois reads that IP as the Netherlands, Wordfence’s lookup tool gives the same location, the Netherlands.
    In other words, the margin of error is a half the world wide. ?? (pun intended)

    Dear Wordfence team, it seems you use a different and faulty tool in the first place.

    Please look into the matter.

    Just in case, User IP: 185.10.235.130

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @iframe,

    Can you confirm that the Live Traffic feed shows only one connection for that user around that time?

    Thread Starter iframe

    (@iframe)

    Hi, thank you for your support.
    That’s a busy multisite and Live Traffic is disabled.
    I have checked Wordfence Logins table in the database, that user logged in once on April 28, the previous login was a few days before.

    Hi @iframe!

    I did a lookup on this IP and can confirm that it’s currently seen as Netherlands by the Wordfence plugin. I can’t check that retroactively though unfortunately. Have you see this issue again lately?

    Thanks!

    Thread Starter iframe

    (@iframe)

    Hello @wfasa.
    Thanks for taking care.
    No, it didn’t happen again, the user has returned home ??

Viewing 4 replies - 1 through 4 (of 4 total)
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