• Resolved samrgomes

    (@samrgomes)


    Testing my site in an iPad I noticed that newly added products does not display the featured images in product pages on Chrome or Safari. Can you help me with that, please?

    Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
  • hannah

    (@hannahritner)

    Hi,
    Again, do you mind posting a link?
    Thank you!

    Hannah

    Thread Starter samrgomes

    (@samrgomes)

    Is it possible to follow this via email with Kadence themes? I’ll need to share account credentials, since the Woo store is closed to subscribers only.

    hannah

    (@hannahritner)

    Are your products showing in other browsers? Have you cleared all your cache?

    Hannah

    Thread Starter samrgomes

    (@samrgomes)

    Hey Hannah.
    They are being displayed in desktop and mobile browsers with no problems (even in “iPad mode” in Chrome’s desktop F12). Seems like a problem with iPads, more specifically. Any ideas on this one?

    hannah

    (@hannahritner)

    I sent you my email in another post. You can email me your login info and I’ll take a look.

    Hannah

    Thread Starter samrgomes

    (@samrgomes)

    Email sent. Thank you.

    hannah

    (@hannahritner)

    I believe this issue relates to your other one. Have you tried deactivating your plugins to test if any are conflicting?

    Hannah

    Thread Starter samrgomes

    (@samrgomes)

    I gotta try that, but it doesn’t make much sense that some products works ok, and other don’t.

    Your issue is caused by the plugin: a3 Lazy Load.

    It’s always so so helpful if you just deactivate your plugins and test to see if the issue remains.

    Ben

    Thread Starter samrgomes

    (@samrgomes)

    Hey, Ben. Thank you for the update.
    I tested in iPad and it looks great! a3 Lazy Load is really the one causing it. I deactivated some plugins to test, in my local env, but I believe I skipped this one.

    Tank you again.

Viewing 10 replies - 1 through 10 (of 10 total)
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