iPhone – Can’t select amount on Single product page

Unfortunately this is something related to your Theme not calling the standard WooCommerce hook woocommerce_before_add_to_cart_quantity. There are a couple of things we can try but if they don’t work you will need to reach out to your Theme developer to find out why the fields do not appear.

First, go to Pimwick Plugins -> PW Gift Cards -> Settings -> Check the box “Apply Fix For Missing Fields” and click “Save Changes”.

If that doesn’t work, uncheck that box and then try this:

1. Download the wp-config.php from your FTP server.
2. Keep a backup of wp-config.php in case there are problems.
3. Edit wp-config.php and scroll to the end and add the following bit of code:

Scroll towards the bottom, and before the line that says “Happy blogging.” add this code ABOVE that line (change the values as needed):

define( 'PWGC_BEFORE_ADD_TO_CART_QUANTITY_FIX', true );

/* That's all, stop editing! Happy blogging. */

4. Save the wp-config.php file and re-upload it to your server.

Unfortunately, both ways don’t work.
It’s fine on the desktop, but using the iPhine, I can’t select an amount.

You will need to contact your theme developer. The gift card plugin uses a standard WooCommerce hook to display the form and it sounds like the Theme is either using out of date template files, or is using a non-standard method to display the product page.