Iphone Safari SideSway (Cannot Replicate on Chrome)

  • Resolved walakaka

    (@walakaka)


    8 months, 4 weeks ago

    Hello Team,

    My website is currently using the following:

    • Astra Theme
    • Elementor Page Builder

    The site is generally mobile responsive. But, loading on Safari — the site suffers from side sway. This is when users are able to sway the site from side-to-side by scrolling horizontally.

    Upon further investigation:

    • Behaviour is only replicatable in Safari Browser (mobile)
    • In Safari Browser, if you pinch the screen to zoom out — the side sway issue disappears
      Note: It seems that the site was loaded, and Safari was automatically pinched-in (to zoom)

    Does anyone have a similar issue, and what are the workaround to prevent the side-sway from occurring.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter walakaka

    (@walakaka)

    Edit:

    Apologies — the description in the ticket is inaccurate. You can replicate it in Chrome as well.

    You can even replicate it in browser dev tools, but I’m unable to find the style that results in the behaviour

    Upon further investigation, am unable to find the style that results in this behaviour:

    Plugin Support priyak1996

    (@priyak1996)

    Hi,

    Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

    I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

    www.ads-software.com rules state that commercial products are not supported here.

    Plugin Support aracelil

    (@aracelil)

    Hi, @walakaka.

    I see that my colleague has already replied.

    Kind Regards,

    • This reply was modified 8 months, 3 weeks ago by aracelil.
    Thread Starter walakaka

    (@walakaka)

    Hi @aracelil ,

    Yes — issue is as per specified in this documentation!

    • Horizontal Scrolling was due to widgets overflowing
    • We set overflow to hidden
    • Horizontal Scrolling was resolved

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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