iPhone White Screen of Death ver 7

  • The iphone WSOD has returned for version 7. (Similar to version 5 issue)

    While running Ghost we have found visitors using an iPhone and also on a Verizon network are served up the WSOD. The site loads for a fraction of a second then goes completely white. Testing with an iPhone that is NOT on a Verizon network loads the sites just fine. No issues with any other browser/device/network. This ONLY impacts an iPhone that’s using Verizon.

    Only solution appears to be completely deactivating the plugin.

    We’d really like to continue with the plugin but can’t risk our iphone user base not having access to websites.

    Any way you folks could find an iphone and test it against this plugin?

Viewing 1 replies (of 1 total)
  • Plugin Author John Darrel

    (@johndarrel)

    Hey,

    This could happen when you disable the inspect element and the mobile browser is set on desktop view mode.

    To resolve this issue, you can disable the Inspect Element option in the settings of Hide My WP.

    Here’s what you need to do:

    1. Go to the Hide My WP settings.
    2. Navigate to “Tweaks”.
    3. Find the option to “Disable Options > Disable Inspect Element”.
    4. Turn off this option.

    Once you have completed these steps, see if the issue is still present. If the problem persists, please let us know so we can assist you further.

Viewing 1 replies (of 1 total)
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