• Hi Ipstenu,

    If you could give me the courtesy of following up on my posts before closing them out, I would appreciate it.

    My feeling was that “Multisite” was an appropriate place to post but if it is not, I am happy to not post similar questions in the future. However, it would be helpful not to have you posting responses to a thread I can’t even follow up on.

    Is there a better place to follow up with you on this? Is there an explanation somewhere on what is and is not a good post for Multisite?

    I have a couple of questions that have gone unasswered in the WP.org section and I have been trying to see if I can get them answered in the WP.com section.

    To me /all/ of them seem pretty pertinent to WP. For instance, I am running the Exploit plugin and I am looking at running the WP Plugin Security Check and if you don’t allow me the /courtesy/ of following up with you before CLOSING my post, then I can’t figure out how to address these topics – for instance whether there is a forum on the WP paid or the WP org site that would be /best/ for this.

    If you have no direct contact and you basically hang up on my post how would you /prefer/ I try and follow up? I assume this is also not preferable?

    Is there a better place to follow up on these plugins and with this question? Perhaps someone else that is on the WP org/com sites may be more interested or knowledgeable on the topic…?

    Thanks and peace.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    However, it would be helpful not to have you posting responses to a thread I can’t even follow up on.

    If you mean this thread, that was closed because it’s not a WordPress question.

    Those topics get closed for this reason:

    We reserve the right to close posts that are non-productive to the community.

    https://codex.www.ads-software.com/Forum_Welcome#Closing_Posts

    As you’ve described your problem, it has nothing to do with WordPress.

    As for attempting to contact someone outside this forum using their blog, and posting a comment on an unrelated topic… you don’t really think that’s cool do you?

    I have a couple of questions that have gone unasswered in the WP.org section and I have been trying to see if I can get them answered in the WP.com section.

    You can ask where you want, but that’s an issue with Webalizer. WordPress.COM and www.ads-software.com both don’t have anything to do with that.

    Per the Webalizer page, try your questions at the Yahoo group.

    https://groups.yahoo.com/group/webalizer/

    Thread Starter formpig

    (@formpig)

    Hi Jan!

    Thank you for the links. Both are very helpful.

    The post you link to is correct. When it gets closed with no discussion and/or – well – anything at all there is no recourse to follow up except to click on the link for person that closed the Post (i.e. my first effort) or to repost again (i.e. this thread).

    I don’t even really mind the post being closed but what I object to is my post being closed without so much as the courtesy of letting me know it was being closed. Even when i am on a webchat (really with /anyone/) we each give the other the time to say “thank you” or “I am going to close the chat – OK” or “your help was really appreciated!” or “please feel free to follow up as necessary” etc.

    It comes across as really rude to me to close a thread out without giving someone the ability to clarify or ask for a clarification. It is also really frustrating. I /know/ this was not at all the intent but the point is that I wouldn’t hang up on someone on the phone or on a webchat in this manner and it doesn’t feel nice to have it happen on the forum.

    Anyway, would you mind if I ask a follow up here related to the original post so I can get it situated a little better over here in terms of some of these issues?

    Regards and thanks!

    Jon

    when it gets closed with no discussion and/or – well – anything at all

    Reasons were given. You also tried to force the issue by posting on that forum mod’s personal blog!

    what I object to is my post being closed without so much as the courtesy of letting me know it was being closed.

    It seems to me that:

    That’s not a WordPress question or a WordPress Multisite one, that I can see. Closing.

    is pretty clear. https://codex.www.ads-software.com/Forum_Welcome#Closing_Posts also sums up the situation quite well. You had read that, hadn’t you?

    would you mind if I ask a follow up here related to the original post

    Yes, we would mind. Your original question had nothing to do with WordPress and it still has nothing to do with WordPress.

    Thread Starter formpig

    (@formpig)

    Hi Esmi.

    I am trying to ask a question that seems pertinent to WP. I looked on the com site and then i looked on the org site and i posted where it /appeared/ appropriate.

    when it was closed, with no ability to follow up, i tried to get in touch with the person that closed it to follow up. there was no email so i did the best i could. there appears to be a section in your link about following up but i don’t understand it exactly.

    “Contacting the Moderators
    As the moderators are all volunteers (no one gets paid), we ask that if you need moderator help for any reason, you post your request in the forum and tag it with the term “modlook” – someone will come take a look. Do not abuse that tag, or your account will be disabled.”

    I guess this is saying that I do what I did here but with “modlook”? in the title?

    Anyway, I think the questions are pertinent to WP and I’d like to repost them, however if I can’t ask a follow up about this it makes it hard to make sure they arrive in the right place, which is basically all I am asking for…

    Cheers.

    I am trying to ask a question that seems pertinent to WP

    Webalizer has absolutely nothing to do with WordPress.

    I guess this is saying that I do what I did here but with “modlook”? in the title?

    That is not necessary. Both myself and Ipstenu are moderators and we both agree that your question is not elated to WordPress. If you want to discuss Webalizer stats, try talking to your hosts.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    It comes across as really rude to me to close a thread out without giving someone the ability to clarify or ask for a clarification.

    There was no need to clarify. You asked a question about stats in general, not a WordPress question, and as such it’s not appropriate for a WordPress Support forum. And if I was totally wrong and it WAS a WP question, the thing to do would be to re-ask, in a new post, and explain WHY it’s a WP question.

    Which this still isn’t. It’s just a post explaining forum rules to you, now, and we’re not closing it because understanding how the community works is productive ??

    Thread Starter formpig

    (@formpig)

    i am trying to ask a question related to my WP site and get some help finding out where the most appropriate place is to post it. it is not specific to webalizer and the post makes that pretty clear esmi.

    but my main point is that it would be preferable to close out posts /after/ letting me know they will be closed or /after/ allowing me to clarify or ask a follow up. this seems like common courtesy from any walk of life in any life situation.

    i’ll repost a modified version of the question in another forum and hopefully it will be seen fit to be allowed to be seen by someone that can help me out.

    is that OK?

    it would be preferable to close out posts /after/ letting me know they will be closed or /after/ allowing me to clarify or ask a follow up.

    I’m afraid that really isn’t practical in reality.

    I think the questions are pertinent to WP

    No they are not. They are stats relating to your *website* – which could be running anything at all. your questions were regarding how to find various stats within Webalizer. Nothing whatsoever to do with WP.

    Thread Starter formpig

    (@formpig)

    Ipstemu.

    Thanks. I appreciate the follow up and apologies if the original attempt to contact you was unwanted.

    I guess what I would say is 1. Thanks for not closing this post as I also agree that conversations be helpful to others. And 2. I intend to re-ask but it would be preferable to be allowed to follow up on a post /prior/ to re-posting in order to get some guidance on how to make this most effective.

    If the post is closed without the courtesy of being allowed to follow up or get a clarification it feels unproductive but also rude.

    Regards and peace.

    Thread Starter formpig

    (@formpig)

    Hi Andrea.

    Perhaps it would be preferable if you can contribute in another thread when I get a chance to clarify the OP?

    Thanks.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    i am trying to ask a question related to my WP site and get some help finding out where the most appropriate place is to post it.

    No you’re not. You’re asking a question about understanding webalizer and analytics. These are considered general website questions, as you would have the same question running WP, Drupal, Joomla or static HTML.

    Answer: Not here. Probably a statistics/webalizer oriented site. https://groups.yahoo.com/group/webalizer/ was mentioned.

    I intend to re-ask but it would be preferable to be allowed to follow up on a post /prior/ to re-posting in order to get some guidance on how to make this most effective.

    Unless you’re asking ‘How do I add in analytics software to my WordPress install’ you are asking the wrong forum. (The answer to that is either ‘edit your theme’ or ‘use a plugin’ depending on the software.)

    This is a WordPress support forum. Not web stats. Three moderators and one highly respected regular have told you this forum, this WHOLE forum, is not the place for that question.

    You speak of feeling like we were rude to you by closing the post. How do you think you feel to us, not listening (or apparently reading) what we’ve explained in multiple ways?

    I am sorry we can’t help you, but we do not provide basic CSS/HTML help here and we do not provide basic webmastering help here. We do provide WordPress help.

    Do you have a specific-to-WordPress question?

    Thread Starter formpig

    (@formpig)

    Hi Ipstenu,

    Can I please ask you in the future to let me clarify the questions on my posts myself?

    It may be that you are totally correct, it may be that I am totally correct, or it may be that there is a mix of each and we can come to an agreement if I am allowed to discuss the topic factually with someone who is interested.

    If the post is removed or if no one is allowed to ask me a follow up question, or if we continue to talk past each other without allowing me to clarify, I end up at square one which is very frustrating.

    Thanks and regards.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    So make a new post where you actually ask a WP related question.

    And if it’s not? It’ll be closed again.

    Nothing has been deleted, just closed.

    Thread Starter formpig

    (@formpig)

    Hi. Thanks. I very much appreciate the help. Will do.

    Moving forward can you please consider giving me the courtesy of my following up on my posts before closing them out, if you find something you think is not on topic?

    It can be very hard to try and navigate the forums appropriately if I one is not given the opportunity of asking at least one follow up question. It can also sometimes be hard to explain exactly what one is trying to resolve if you don’t get this opportunity.

    Thanks!

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Ipstenu’ is closed to new replies.