• Resolved mohammad reza

    (@reza465)


    Hello everyone

    I have a small and important request from WordPress plugin programmers.

    The currency of Iran is IRR, but due to the low value of the country’s currency, we are forced to use IRT.

    Hence, when we select the IRT currency in WooCommerce plugin settings.

    Google Console warns us that you should use the IRR unit, but because it is not common, users have problems.

    (invalid iso 4217 currency code)

    Well, Iranian users are forced to use the free WooCommerce Persian plugin, which comes with a lot of ads.
    It is also associated with many slow queries due to faulty programming.

    I have been using the WooCommerce plugin alone for nearly 7 years and I avoid installing buggy plugins (Farsi WooCommerce).

    I request that you add the desired feature to the WooCommerce plugin as an option so that Iranian users don’t have to install and use different plugins.

    Thanks to WooCommerce Collection

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Mohammad reza,

    Thanks for contacting WooCommerce Support.

    I appreciate your detailed feedback on the currency dilemma faced by users in Iran. I want to assure you that I will forward this request and the issues you’ve outlined regarding the use of the IRT currency to the relevant team.

    They will review the possibility of incorporating IRT as an option within WooCommerce settings, understanding the importance of having an official and well-functioning currency system for our Iranian users.

    Your detailed feedback is integral to how we continue to develop and improve WooCommerce, ensuring it meets the needs of our diverse user base.

    We’re grateful for your loyalty over the past 7 years and your commitment to maintaining a quality experience using our plugin.

    Have a great day!

    Paul Vek

    (@paulvek)

    Thank you for your request. I have the same request and Iranian users really need the addition of the Toman unit. Because Rial is less used and not as common as Toman. However, there may be users who need both and this choice is better for them.
    @reza465

    Thank you for caring and wanting to process this request. Thank you for your support and development.
    @doublezed2

    But Mr. @reza465 why do you think the persian-woocommerce plugin has many bugs? Certainly, every plugin has problems, but what was your reason for expressing this issue? I would like to know your reasons.
    Certainly, the developer of this plugin, @mahdiy , would like to know these reasons and answer them.

    Thread Starter mohammad reza

    (@reza465)

    Hello to Mr. Zubair Zahid Thank you for your reply

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Paul Vek,

    I thank you for sharing your feedback and experiences, especially concerning the currency preferences in Iran.

    Your suggestion regarding the addition of the Toman unit has been noted, and the need for offering both Toman and Rial as options for currency units is a valid point. We take all such feedback seriously as it guides us in making WooCommerce more adaptable to our users’ localized needs.

    Regarding your note about the Persian WooCommerce plugin, we recommend moving the discussion about it to its support forum. This step ensures that your valuable insights are shared directly with those who maintain the plugin and are in the best position to address specific concerns in line with the community and forum guidelines.

    For any other WooCommerce-related assistance, we’re here and more than happy to help. ??

    Thread Starter mohammad reza

    (@reza465)

    Hello to Mr. Zubair Zahid

    Thank you for your reply and the quick support of WooCommerce colleagues

    I announce that if it is possible to upgrade and strengthen the WooCommerce plugin and make it unique, you should also check Google Console updates.

    Recently, it has also released a new warning (showing a new tab about how to send purchased goods and services).

    It is clear that in one or more months, this item will also be presented as a serious warning to WooCommerce users.

    For example, I fixed the serious Google console warning (GTIN) that WooCommerce users really need by adding a code (I don’t know about the dangers) to the theme function.

    In response to Mr. Paul Vek

    Yes, some users may need an IRR unit, but we must follow the rules evaluated by the Google Developers Group.

    I also thank you for your answer

    Yes, any plugin may have bugs, but the WooCommerce plugincolleagues take care of it.
    But in this case, this rarely happens with the Persian WooCommerce plugin.

    And it mostly refers to the addition of periodical advertisements and forcing to install add-ons for sending by mail (it is clear that a contract has been signed with a shipping company) and Bank Mellat portal of non-free version and such.

    And the output of the work for store users like me was to remove this plugin for several years in a row (I had to install it for the monetary unit) because it reduces the speed of the site and creates slow queries.

    I was in contact with Mr. Mehdi by email 4 years ago, but I did not receive a good feedback.

    Your post is being held for moderation by our automated system and will be manually reviewed by a volunteer as soon as possible.

    No action is needed on your part at this time, and you do not need to resubmit your message.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mohammad reza

    Thank you for your detailed feedback and suggestions.

    You mentioned a warning from Google Search Console. Could you please provide more information about this warning or links where I can read more about it?

    At WooCommerce, we always try our best to keep the plugin up-to-date and in compliance with all search engines such as Google.

    You also mentioned:

    I fixed the serious Google console warning (GTIN) that WooCommerce users really need by adding a code

    Could also explain this and share some screenshots of the warning so we can look into it?

    Looking forward to your response ??

    Thread Starter mohammad reza

    (@reza465)

    Hello Mr. Zubair Zahid

    Google console warnings are currently missing.
    And I need to remove the codes from inside the website.

    Of course, this issue creates problems for the SEO ranking of the site.

    But I am doing this because of your request.
    Just be patient for the warnings to appear.
    And I will send you the general report.

    Hey @reza465!

    Google console warnings are currently missing.
    And I need to remove the codes from inside the website.

    Of course, this issue creates problems for the SEO ranking of the site. But I am doing this because of your request.
    Just be patient for the warnings to appear.
    And I will send you the general report.

    All right! No worries, we will be here to help when the warnings appear and you are able to share them with us.

    In the meantime, please let us know if you have any further questions.

    Have a wonderful day!

    Thread Starter mohammad reza

    (@reza465)

    Hello dear friends
    I made a video
    Please download and view
    If the information is not complete
    Mention with screenshot to send more information.

    https://digit-buy.ir/wp-content/uploads/2023/12/Rec-0001.mp4

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mohammad reza

    Thank you for your reply and creating a detailed video.

    I understand you are still facing issues related to your currency and GTIN at Google Search Console.

    Have you reached out to Google Support about these issues?
    I did some research and found this article which explains why invalid iso 4217 currency code error is happening when using IRL and IRT.
    https://support.google.com/merchants/answer/11915823?hl=en

    I have you have not contact Google Support, I will suggest you to do it.
    This appears to be a Google related issue.

    If you have more questions about WooCommerce, I will be happy to help.
    Have a great day! ??

    Thread Starter mohammad reza

    (@reza465)

    Hello, dear Mr. Zubair Zahid

    I think you misunderstood.

    I mentioned in the video that I was able to solve the problem by installing the Farsi WooCommerce plugin and adding the code.

    You just need to add the codes shown in the video to the WooCommerce plugin.

    Fix up to two common WooCommerce plugin problems.

    A problem that Iranian users are struggling with and you have no idea about it.

    This issue will improve the ranking of WooCommerce in terms of SEO.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mohammad reza,

    Thanks for sharing additional details about how you resolved the issue with the Farsi WooCommerce plugin and custom code addition. It’s great to hear that you found a solution that works for you and benefits other Iranian users as well.

    We appreciate that you’ve highlighted the common problems faced by Iranian WooCommerce users, and the insight you’ve provided could indeed be valuable for the wider community.

    Regarding the discussion about adding Global Trade Item Numbers (GTIN) as an out-of-the-box feature in WooCommerce, this is indeed something that has been brought to our attention, and there is an ongoing conversation about it on our GitHub repository, which you can follow here: https://github.com/woocommerce/woocommerce/issues/31900.

    As for the Iranian Rial (IRR) currency not being available in WooCommerce by default, you’re correct that custom coding is currently required to add this currency. For those who need to add a custom currency and symbol, we offer guidance through our documentation. You can find a helpful guide on how to add a custom currency symbol at https://woo.com/document/add-a-custom-currency-symbol/.

    Please feel free to reach out if you have any other insights to share, or if there’s anything else we can assist you with. ??

    Have a great day!

    @reza465 If you can, Please paste the code you used here in a code block. So that people who want to use it without watching the video can easily copy and use this code on the site.

    @doublezed2 thank you for your responses. And we hope that WooCommerce will solve this completely with the interactions it can have with Google, or with internal programming changes. so that there is no need to use an external plugin to solve the problem.

    and please @mahdiy Follow such topics and reports from users. And also the changes of each version of WooCommerce. until WooCommerce solves the problem internally or Google makes changes; Remove other custom codes from your plugin. so that there is no conflict and interference.
    Also, it would be better if Persian WooCommerce was designed to solve the problem by itself. And there is no need to use another custom code with that plugin.
    You see? Here we have 3 additional moves. One is WooCommerce. One is the Persian WooCommerce (??????? ?????) plugin that cannot completely solve the problem. And one is a function code or other manual code changes … which is very difficult for all users, especially those who have less knowledge.

    Unfortunately, these are part of the problems for Iranian users.. And if they forget one, then they will receive successive errors from Google.
    I am deeply grateful for everyone’s efforts and responses.

    • This reply was modified 10 months, 4 weeks ago by Paul Vek.
    • This reply was modified 10 months, 4 weeks ago by Paul Vek.

    ???? @reza465 ? @paulvek ????

    ??? ?? ???? ???? ??? ???? ?????? ??? ??????? ????? ??????? ?? ?????? ??????? ??? ??? ??? ????? ???.

    ?? ????? ????? ????? ??? ?? ???? ????? ???? ??????? ?????? ?? ???? ??? (???? ?? ???? IRT ?? ?? ??????? ????? ??? ?? ?? ?????). ?????? ???? ?? ?????? ??? ?? ????? ?? ?????? ??????? (???? ???? ??? ??? ? ????? ????? ????). ???? ?????? ?????? ?? ??? ????? ?? ??????? ????? ?? ???.

    ?????? ??????? ?? ?? ???? ???? ????. ???? ??? ????? ?? ?????? ?? ???? ?? ???? ?????? ????????? ???? ?? ??????. ??? ???? ????? ?? ????? ??? ???? ???? ?? ???? IRT ?? ?? ???? ?? ??? ???? ???? ??? ?? ?? ???? ?? ????? ???? ?????.

    ???? ???? ??????? ???? ????? ??? ???? ??????? ????? ????? ?? ? ???? ????? ?? ???? ??? ?? ?????? ??? ??? ???? ????? ???? ???. ??? ???????? ?? ?? ??????? ????? ?? ??? ??? ?? ??? ??????.

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    ? ??? ?? ???? ?????? ????? ??? ?? ??? ?????? ?? ???? ???? ???????? ???? ?? ?? ???? ?????? ?? ??????? ??? ????? ?? ???? ?? ???? ?????? ???? ?? ????? ?? ????? ???. (?? ???? ?? ??????? ?????? ?? ???? ?????? ? ????? ???? ???????? ? ????? ?? ?????)

    ?? ?? ?? ????? ?? ????? ?? ??????? ?? ?? ????? ???? ??????? ????? ???? ? ??????? ?????? ?? ?? ???? ?????? ?? ?????? ??????? ???? ????. (???? ?? ?? ??? ??? ?? ???? ???? ??????? ???? ??? ?? ?????? ????? ???? ?? ???????? ???? ???? ??? ??????? ????? ???? ??????? ???? ???? ????????? ??????? ???? ????? ?????? ????????)

    ???????? ????? ?? ?? ??? ???????? ????? ????? ????? ??? ?????? ????.

    ??????@mahdiy

    ??? ???? ??? ?? ???? ??????? ?? ?????? ???????? ??? ???? Zubair Zahid

    ?? ?? ??? ???? ?????? ????? ????? ???????? ?? ??? ?????? ??? ?? ???? ???? ???? ???? ???? ???? ?? ??????? ????? ???? ?? ?? ???? ???? ????? ?????

Viewing 15 replies - 1 through 15 (of 18 total)
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