"; is at the top of my site

First let’s try a few basic troubleshooting steps:
– Flushing any caching plugins you might be running, as well as server and/or browser caches.
– deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

Hey stephl26789,

From the source code, it looks like a plugin is causing the issue. Are you using ReachEdge tracking on your site?

The code causing it looks like this:

<script type="text/javascript">
  var rl_siteid = "
      <script type="text/javascript">
          var rl_siteid = "c0e4f308-77a2-4dd9-8960-43633df9a988";
      </script>

      <script type="text/javascript" src="//cdn.rlets.com/capture_static/mms/mms.js" async="async">
      </script>
";
</script>

It should just be

<script type="text/javascript">
    var rl_siteid = "c0e4f308-77a2-4dd9-8960-43633df9a988";
</script>

<script type="text/javascript" src="//cdn.rlets.com/capture_static/mms/mms.js" async="async"></script>

Is it possible you pasted the embed code into “code ID” field in the ReachEdge plugin?
Try just entering your id in that field:

c0e4f308-77a2-4dd9-8960-43633df9a988

Let me know if that helps. If not, just hit reply, and we’ll see what else might be causing this.

Best regards

Thank you so much! It was the Reach Edge plugin causing the issue.

You are welcome ??

You were so helpful before so I want to ask you another question.

Under the locations tab at the top I created a sub page and added location as the parent page. Here’s the page but I can’t find it on the site – only if I view it through the backend of WordPress.
https://www.incyclesoftware.com/locations/los-angeles-microsoft-consultants/

I tried to follow instructions by adding this page under the parent page of locations by going to appearance – menus.

It would be great if you could help me figure out why the page isn’t showing up where I need it to!

are these the guides you followed:
https://codex.www.ads-software.com/Pages
https://codex.www.ads-software.com/Pages_Screen

That is correct however, I publish the page above and it’s not under parent page of location so I’m at a loss for what is going on. Any ideas on why my sub menu isn’t showing?

I see sub menu under “services”, “free-tools”, “company”

Yep, but I want to add another sub menu under locations and I went into appearance > menus > then added the page I want as a sub menu under locations and published. However I can’t see it. I didn’t originally work on this site which is why I don’t know why my sub menus aren’t working since I’m following all the instructions to do so. Is there a way to take a screen shot and show you. Do you know why I publish but this page https://www.incyclesoftware.com/locations/los-angeles-microsoft-consultants/
isn’t under locations and I can’t find it anywhere on the site.

– I searched your current theme “imago” in the WP official theme repository. But I could not find it.

– I recommend you contact your theme’s developers. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. The vendors are responsible for supporting their commercial product. These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

– I did google search and looks like your theme is developed by ThemeForest.

There support is at: Themeforest: https://themeforest.net/forums/topic/themeforest/themeforest

Hi Tara,

I hope you can help me again. I need to add courses to this page:
https://www.incyclesoftware.com/training/?#tbl-courses

However, I don’t want to add a date, but unless I add a date, the course populates to past courses. There’s a section in the back-end when I enter each course to enter a date. Do you know how I can take out this date section or fix it so I don’t have to enter a date and it won’t populate to past courses.

Thank you so much!
Stephanie