Is cache messing with my backup?

  • Resolved danak552

    (@danak552)


    1 year, 7 months ago

    Hi all,

    Have used this backup plugin for a while. Then i descovered that it stoped working. When I check the logs it seems that it halts and aborts and reference to a cache ABSPATH/wp-content/cache/object/cf7/4df/cf74df75169598e13a2fe233622cfc3d.php

    I tried to exclude the word cache in folders, but now it just aborts without reference.

    Any idea why and what to do?

    BMI-0qv2pxlV-16532

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @danak552 ,

    Please accept my apologies for this late reply.

    Based on your debug code, the backup process seem to be successful.
    I didn’t notice any errors in your logs, so I assume it’s a false positive.

    Such false positives may happen when your browser loses connection with your server.

    To confirm that, simply check if any new file is listed inside the backup(s) list in our plugin settings.
    That list can display only valid and restorable backups, if it’s there you don’t have to worry about anything, the backup was successful.

    If the file is not listed or you want to resolve issue with false positive:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section

    Once done, try it out by running new backup.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @danak552 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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