is currently unable to handle this request

  • Please help…

    I am getting this error when i try to login to the admin page of my website

    “…is currently unable to handle this request”
    HTTP error 500

    I had logged in successfully and had added a few posts, later tried upgrading wordpress as per the notification.

    While trying to upgrade wordpress i got the error that the php version has to be upgraded and i upgraded it via php version selector in cpanel on godaddy.

    Later i also upgraded a few plugins as that also was required for wordpress upgrade.

    However after this my site stopped working completely. So i changed the php version back to previous version and site was working again. and i left.

    Now when im trying to login back to the admin page im getting the error

    “…is currently unable to handle this request”
    HTTP error 500

    please help….

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @fruitsfromheavens

    500 error can be caused by plugin or theme. You used the link below for further informatiion

    https://www.ads-software.com/support/article/common-wordpress-errors/#internal-server-error

    Thread Starter fruitsfromheavens

    (@fruitsfromheavens)

    Hi Jasper,

    Thank you for the help..

    My problem was resolved..

    This is what i did:

    read through the link given, and noticed it could be an issue with the plugin. so i diasbled all the active plugins through cpanel and tried logging in and it worked.
    Then form the dashboard i could reactivate all the necessary plugin ??

    This is how i disabled the plugins from cpanel

    ”
    How to disable all WordPress plugins directly from the database?

    You can easily disable all WordPress plugins directly from your database. This is useful when you have problems with your WordPress installation, such as not being able to log in to the admin Dashboard, or having blank pages on the website.

    If you don’t know which is the database used by your WordPress website, you can check the DB_NAME variable in the WordPress configuration file – wp-config.php. This file is usually located in the document root directory of your application and can be opened via the File Manager in cPanel.

    To disable all plugins, go to phpMyAdmin in cPanel and select your WordPress database from the menu on the left.

    Browse the table wp_options and find the option active_plugins. Click the pencil icon to edit the table. Its content will vary, depending on what plugins you have enabled. For example, if you have the Akismet and Hello Dolly plugins enabled, the code there will be:

    1
    a:2:{i:0;s:19:”akismet/akismet.php”;i:1;s:9:”hello.php”;}
    To disable all plugins, simply delete the code and click the Go button to save the change.

    Please note that this table may have a different prefix instead of wp_. You will see the correct prefix of the database once you access the phpMyAdmin tool and select the the WordPress database.

    Disabling the plugins in this way will not delete them from your WordPress application. They will simply be deactivated. You can easily activate them from your WordPress admin area at any time.

    ”

    Thanks for the help

Viewing 2 replies - 1 through 2 (of 2 total)
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