• Resolved on-targettuitionlisburn

    (@on-targettuitionlisburn)


    Hi,

    I am using woocommerce with Simple Membership. I have recently added online quizzes to my website. Previous to this, I was only selling digital downloads and physical products. Now that I have added the online quizzes I want to be able to offer membership for just the quizzes. I don’t want to trigger membership to my site when customers purchase digital downloads or products I need to post out to them.

    Is this possible? I have noticed that since I activiated simple membership people purchasing digital and pysical products are being added as FREE members. I have the membership set to NONE on these products so I am unsure why this is happening.

    I would be grateful for any advice.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    I have noticed that since I activated simple membership people purchasing digital and physical products are being added as FREE members. 

    Did you add a subscription button or buy now button? The following documentation illustrates how the registration process works in our plugin.

    https://simple-membership-plugin.com/membership-registration-process-overview/

    I have the membership set to NONE on these products so I am unsure why this is happening.

    Can you provide more information on how you have set this up in your site? I want to make sure I understand what you have done, so that I can help you.

    Kind regards.

    Thread Starter on-targettuitionlisburn

    (@on-targettuitionlisburn)

    I am using SWMP woocommerce add on as woocommerce is what I use on the rest of the site.

    This means there is no need for a subscription button. I set up my products as I would within woocommerce. There is an option within the woocommerce products to choose which level of membership you wish the product to have. I have set this to ‘none’ for all digital and printed products. I have removed the free option from my membership levels and have purchased a non membership product. It now seems to be working as my email address has not been added to the list of members but I won’t know for sure until a few other people make purchases.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for providing more information. Are you using the following addon?

    https://simple-membership-plugin.com/woocommerce-simple-membership-plugin-integration/

    Kind regards.

    Thread Starter on-targettuitionlisburn

    (@on-targettuitionlisburn)

    Yes that is the plugin I am using.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for letting me know. In that case, can you use the following contact form. We are not permitted to discuss premium products in this forum.

    https://simple-membership-plugin.com/premium-addon-support/

    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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