Is it possible to change quantity

Hi there @mrzpro,

In the order the necessary quantity is transferred in addition to the description of the product (also the correct cost), but the order quantity always remains 1.

I was able to add three items of this product to cart with no issues:

Link to image: https://cld.wthms.co/wNv5J5

Can you please provide me with the exact steps to take to reproduce the issue? Some screenshots would be very useful ?? I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply. It works with Chrome, Firefox, and Edge.

Cheers!

Hi Elvira,
your screenshot can be fine too, as you can see, you have entered a length of 5 meters and a quantity of 3 pieces (which means you want to buy 3 pieces of 5 meters) at a unit cost of 7 €.
The total value of your operation is correctly 105 € but, it is not consistent with the quantity of 3 pieces with the length of 5 as it is the result of a total 3×5 meters = 15 meters and a total cost of 15 meters x 7 € = € 105. To make everything coherent it would be necessary to transfer in the quantity of the order not the quantity of 3 pieces but the total ordered length equal to 15 meters…
Thank you for your cooperation
Best regards

Hi there @mrzpro,

The total value of your operation is correctly 105 € but, it is not consistent with the quantity of 3 pieces with the length of 5 as it is the result of a total 3×5 meters = 15 meters and a total cost of 15 meters x 7 € = € 105.

I see what you mean now. Can you please advise which plugin do you use for calculating pricing by meters?

Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response in coding brackets.

Cheers!

Hi,
the plugin I use is the “WooCommerce Measurement Price Calculator” of SkyVerge.
Status:

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Hi there @mrzpro,

WooCommerce Measurement Price Calculator is a premium plugin on WooCommerce.com and is supported by SkyVerge. I’d recommend you reach out to them directly to check if there is a workaround for the behaviour you described.

To do that, please navigate to https://woocommerce.com/my-account/create-a-ticket/?form=ticket and select the Measurement Price Calculator extension in the **I need help with** dropdown: https://cld.wthms.co/6NYfit

Meanwhile, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Cheers!

Hi, I tried what you hinted but I find nothing…

Hi there @mrzpro,

Do you mean that you don’t have this extension in the *I need help with* drop-down?

Please note that you do need to have an active license for the plugin to be able to open a ticket with us.

We don’t support our premium extension on forums so you can either purchase a license for it here – https://woocommerce.com/products/measurement-price-calculator/ – and open a ticket or hire a developer to tweak the plugin depending on your needs.

Hope it helps!

Hi Elvira,
This is a problem for which I contacted envatomarket and I was unable to access my account in this site. However this plugin has been surely bought 6 years ago but I can’t find out whether I, my son, or the customer directly purchased it…

At the moment I am not in the position to find any information…

Hi there @mrzpro,

This is a problem for which I contacted envatomarket and I was unable to access my account in this site. However this plugin has been surely bought 6 years ago but I can’t find out whether I, my son, or the customer directly purchased it…

Yes, it does look like the version you use is very old:

WooCommerce Measurement Price Calculator: by SkyVerge – 3.2 – Non testato con la versione attiva di WooCommerce

Plugin’s changelog:

2013.12.13 - version 3.2
 * Feature - Perimeter calculator
 * Fix - Improved shipping handling for pricing quantity calculator products
 * Fix - Corrected Volume (LxWxH) calculation for metric units
 * Localization - Fixed text domain

Even if you did purchase the plugin via Envato, we won’t be able to provide support for it as it’s now available for a yearly subscription on WooCommerce.com.

If you want to troubleshoot it further and get an insight from SkyVerge on whether it’s possible what you’re trying to achieve ot not, you’d have to have an active license which can be purchased here – https://woocommerce.com/products/measurement-price-calculator/

After you got the license, you’ll be able to submit a ticket to SkyVerge.

Cheers!

removing duplicated reply

• This reply was modified 5 years, 5 months ago by Elvira K..