• Resolved djmact

    (@djmact)


    Hi,

    Since the auto-update to WP-Optimize ?3.7.0 I am having major performance issues with my site. Is it possible to rollback the update to test if the update is the cause of the issue?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wpmansour

    (@wpmansour)

    Hey,

    I’m sorry to hear you’re having issues after the update. Could you let me know a bit more about the specific issues you’re facing? I’d love to help troubleshoot and get things running smoothly with the latest version, which goes through rigorous testing before each release.

    In the meantime, if you’d like to roll back and test an older version:

    1. Go to advanced view of WP-Optimize on www.ads-software.com: Access the advanced view here.
    2. Scroll to “Previous Versions”: You’ll find options for downloading older versions.
    3. Select Your Version: Choose the version you want to test and download.

    After downloading, deactivate the current WP-Optimize version on your site, delete it, then upload and activate the previous version through Plugins > Add New > Upload Plugin.

    Looking forward to resolving this with you!

    Thread Starter djmact

    (@djmact)

    Hi

    Thanks for your reply. The issue was general poor performance loading images. It turned out to be due to some changes on the server side by the host. A few purges of the cache and forced refreshes resolved the issues. W_Optimize is working fine.

    Please consider this matter resolved.

    Plugin Support wpmansour

    (@wpmansour)

    I’m glad to hear the issue was resolved : )

Viewing 3 replies - 1 through 3 (of 3 total)
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