• Resolved victorkun

    (@victorkun)


    3.6.10 gives us an error :
    [23-Jul-2019 10:42:08] 1. Trying to send backup file to S3 Service …
    [23-Jul-2019 10:42:08] Connected to S3 Bucket “XoXoXoX” in us-west-XoX
    [23-Jul-2019 10:42:08] Checking for not aborted multipart Uploads …
    [23-Jul-2019 10:42:08] Starting upload to S3 Service …
    [23-Jul-2019 10:44:19] ERROR: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 5242912 bytes)
    =======================================
    Details :
    PHP 7.3
    php.ini -> memory_limit = 1024M
    filesize =
    1172170230 backwpup_Q56F5CBU01_XoX_dailyfull_2019-07-23_10-37-26.tar.gz
    =======================================
    Our backups ran fine under version 3.6.0.
    And that version has a checkbox for Multipart Uploads.
    3.6.10 does not.
    ============================================================
    I tried another test : php.ini -> memory_limit = 3072M
    I still got the same error :

    ERROR: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 5242912 bytes)

    …but at least the file got uploaded to S3.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter victorkun

    (@victorkun)

    Per Google, 1073741824 bytes = 1024 Mebibytes
    So it looks like there’s some 1024 limit being set somewhere…but where?

    And like I said, 3.6.0 works fine, but 3.6.10 does not.
    I don’t think raising my php.ini memory_limit to even higher values is a safe solution.

    Thanks in advance!

    Thread Starter victorkun

    (@victorkun)

    I found something else…
    wp-config.php –> define( ‘WP_MAX_MEMORY_LIMIT’, ‘1024M’ );

    When I set
    php.ini –> memory_limit = 2048M
    and
    wp-config.php –> define( ‘WP_MAX_MEMORY_LIMIT’, ‘2048M’ );

    …the error disappears, and all works fine. But we can’t keep raising these values ad infinitum…especially if our backup is larger than our available RAM.

    So, my conclusion is :
    3.6.0 – setting for Multipart Uploads allow larger file uploads to S3
    3.6.10 – NO SETTING for Multipart Uploads, so it is broken/not allowed anymore.

    Correct?
    Can it be fixed?
    Is there an option someplace where I can re-enable it?

    Thanks in advance!

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @victorkun
    it was an issue after we upgrade the AWS S3, our devs are currently investing in ??
    Will be back to you when I have something new

    Thread Starter victorkun

    (@victorkun)

    Thanks for the reply!
    Looking forward for the updates/fixes…. 8)

    Plugin Support happyAnt

    (@duongcuong96)

    @victorkun
    btw, in the meantime, you can temproary using the older 3.6.9 version ??

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @victorkun
    Please update the plugin to the latest 3.7
    Thanks!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

    Plugin Support happyAnt

    (@duongcuong96)

    @victorkun
    Please help us try the new version which fixed s3 issue, thank you so much!
    https://www.dropbox.com/s/hcd4p5tr37m1ivc/backwpup-1474.zip?dl=0
    Looking forward to hearing new feedback from you ^^

    @duongcuong96

    Sorry for hijacking this topic, but I have the same problem (S3 with allowed memory error). I tried to use latest 3.7.1 and it always ended with this error (but file was transferred on the second try).

    I also tried to use your 1474-BackWPup version (from reply above) and I can confirm that it works very well and without error! Waiting for official release, thank you.

    Plugin Support happyAnt

    (@duongcuong96)

    hello @pavelevap
    yes in the 3.7.1, the upload sometime got broken, this is fixed in 1474-BackWPup ^^

    Great, but after further testing it seems to me that it works only sometimes or only when running backup manually? When I set up backup to AWS with WordPress cron (weekly), then it works for the first time, but during second week error came back ??

    Do you have any estimate for release date?

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Is Multipart Upload disabled/broken in 3.6.10?’ is closed to new replies.