Is possible to delete old files manually?

  • Resolved acheetahpurr

    (@acheetahpurr)


    4 years, 8 months ago

    I tried this morning to restore my site via Updraft plus and I had several erro messages

    First:

    “L’archive devrait peser : 43997.6 KB: Erreur : taille du fichier : 6144 (45053527, 6291459)
    Move /home/xxxxx/public_html/wp-content/mu-plugins-old -> /home/xxxxx/public_html/wp-content/mu-plugins-old-old: Failed. Destination Directory UID=1136, GID=1139. Effective/real user IDs of the current process: 1136/1136. Effective/real group IDs of the current process: 1139/1139.”

    Then I had to restore my site via jetbackup from cpanel, and it works but I want to understand why I can’t with updraft plus

    After an other trial via updraft plus I has this message

    ”
    L’archive devrait peser : 43997.6 KB: Erreur : taille du fichier : 4096 (45053527, 4194306)
    Erreur : Des dossiers existants non supprimés d’une restauration précédente existent (veuillez utiliser le bouton ? Supprimer les anciens dossiers ? pour les supprimer avant de recommencer) : /home/xxxxxx/public_html/wp-content/updraft/plugins-old”
    ”
    When I click on delete old files, nothing happens..

    and again I have this message.

    “L’archive devrait peser : 43997.6 KB: Erreur : taille du fichier : 4096 (45053527, 4194306)
    Erreur : Des dossiers existants non supprimés d’une restauration précédente existent (veuillez utiliser le bouton ? Supprimer les anciens dossiers ? pour les supprimer avant de recommencer) : /home/xxxxxx/public_html/wp-content/updraft/plugins-old
    Restore failed…”

    Is possible to delete old files manually?

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Yes, you can delete it via FTP or cPanel. Just go to the “wp-content” folder and delete the folders suffixed with “-old”.

    Regards,
    Bryle

Viewing 1 replies (of 1 total)
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