Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear, Rodrigo,

    Thank you for choosing our plugin!
    Please, give us the URL of your site with the popups (with shortcode) inserted and our developers will solve your issue.

    Best regards,
    Sygnoos Team.

    Thread Starter GesesSpA

    (@gesesspa)

    Sure, i was trying on a blank page just to try the pop-ups
    The URL is https://propiepge.geses.cl/prueba-3/
    The image popup works fine but the sorthcodes dont
    The pluging used for the shortcodes are testimonial slider and unite gallery

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Rodrigo,

    Our developers have checked the work of the shortcode with testimonial slider and unite gallery plugins.
    The popup shortcode works fine, actually, it’s just some shortcode plugins need initialization of their js’s in order to make shortcodes to be shown visually.
    But the structure of testimonial slider plugin doesn’t let us to make initialization.
    For initialization of unite gallery plugin, we need that plugin parameters, that are local parameters and we can’t access them. That’s the reason we can’t initialize it.
    We have already integrated these plugins: Contact form 7, Percent to Infograph, Form Maker, WP Customer Reviews, PDF Embedder.
    So if you have another testimonial plugin in your mind, try that one, please.

    Best regards,
    Sygnoos Team.

    Thread Starter GesesSpA

    (@gesesspa)

    Thanks for your reply!
    I will check another plugin.
    Please check google maps easy, is another plugin with shortcode and dont work either with the popup shortcode.
    Regards
    Rodrigo.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Rodrigo,

    We have checked it.
    And, yes, it’s possible!
    We’ll update our plugin and include google maps easy on Monday.

    Best regards,
    Sygnoos Team.

    Thread Starter GesesSpA

    (@gesesspa)

    Thanks!!

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Rahul,

    Our developers found out that the problem was with your Ultimate Widgets plugin, which contains a javascript error.
    In the following file https://myandroidphone.in/wp-content/plugins/ultimate-widgets/assets/js/scripts-min.js?ver=1.0.3
    The problem is with these js selectors:
    $j(“.uw_menu_widget ul li.has-sub .uw-sub-icon, .uw_menu_widget ul li.has-sub a[href*=#]”)

    $j(“.uw_login_widget .uw-user-content li.has-sub .uw-sub-icon, .uw_login_widget .uw-user-content li.has-sub a[href*=#]”)

    Please, try to deactivate that plugin to check if it’s the reason causing our plugin not to work. If yes, just contact that plugin’s directory and tell them the issue.

    Best regards,
    Sygnoos Team.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    OK, Rahul.)
    We’ll be waiting to know about your success!

    Best regards,
    Sygnoos Team.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Is shortcode popup working on free version?’ is closed to new replies.