is There a support after the sell ?

  • Resolved essenzalunare

    (@essenzalunare)


    4 years ago

    10-23-2020 Buyed plugin.

    Hi, I buyed data table plugin on 20 october and from that day I need a support but there aren’t answers.
    I sended many emails without a feedback.
    Is there a way to contact them?
    The company is not very professional if it does this.

    How Can download premium plugin ?

    I tried the plugin by inserting 209 rows in tables.
    Now to upgrade to the premium version I need to install the new plugin.
    If I do, do I lose the tables entered before?
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter essenzalunare

    (@essenzalunare)

    And I can’t find download and serial to go to premium.

    Thread Starter essenzalunare

    (@essenzalunare)

    Can I have money back please?

    stezter

    (@stezter)

    I am in the same position.

    Forced to go Pro to release functionality. Functionality doesn’t work and absolutely no support.

    I want my money back too!

    Plugin Support Support Ole

    (@trsupsys)

    Hello, @stezter @essenzalunare
    Thank you for contacting us regarding your issue!
    We have provided answers to all tickets. Your tickets may have ended up in SPAM.
    This thread only applies to the Free version of the plugin.

    Please contact us through our
    internal support

    Best regards,
    Ole

    same here logged in for support and no answers pro version no support smh

    Plugin Support Support Ole

    (@trsupsys)

    @moira-ashleigh
    Please write ticket number.
    We see one ticket and the answer was given on January 6th.
    Also you can write right now.
    We will try to answer as soon as possible according to our regulations.

    Best wishes,
    Ole

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘is There a support after the sell ?’ is closed to new replies.