is there any size limite for the product size?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter doufenglai

    (@doufenglai)

    i mean , when i upload a 50M size mp4, it’s always fail to download with browser.

    Thread Starter doufenglai

    (@doufenglai)

    the browser shows download is success, but the downloaded file’s size is 0.

    Plugin Author codepeople

    (@codepeople)

    Hello @doufenglai,

    The plugin creates a copy of the purchased file to a protected directory: “/sell-downloads/sd-downloads”, and then allows the user download the file using a script as proxy for controlling the number of downloads, when the product was purchased, etc.

    If the download is failing, the possible causes are:

    – The location of the original file (entered through the product’s settings) is wrong, and the file is not accessible from the plugin’s code.
    – The execution time assigned to the PHP script in your server is not sufficient to copy the file to the protected directory, and download it.
    – The amount of memory assigned to the PHP script is not enough for processing the download file.

    If you need I check your store in detail, please, create a ticket in my private website:

    https://cff.dwbooster.com/contact-us

    Best regards.

    Thread Starter doufenglai

    (@doufenglai)

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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