Is there anybody to help me ?

  • Resolved reidid76

    (@reidid76)


    4 years, 2 months ago

    I’ve been waiting for my answer for over a week and nothing …
    is there someone to help me at event manager?
    @timrv, where are you ?

    I’m using the last EM free version and the problem is when the user wants to see “the reservations page”, in order to cancel a booking for example, there is this information :
    “You must identify yourself to view and manage your events”

    But he is already logged so I don’t understant why he can’t see his reservations.

    Can you help me ?
    Is this feature only works on pro version ?
    If yes I will get it but I need to be sure before

    Thank you for your help

    Didier

    PS : Here is the url of the page : https://www.gymcormeilles.fr/cours-sur-reservation/mes-reservations/
    but you will need to creat an account to test this page

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello,

    This seems to be the same issue that you have submitted on your Pro Forum and We have already replied there few hours ago.

    Thread Starter reidid76

    (@reidid76)

    Hello,

    Yes, without answer I bought the pro version but the problem is still here…
    I’m going to see your reply on the pro forum… I Hope it will work

    Didier

    I have posted some questions as well related to the free version and haven’t seen any replies either…

    • This reply was modified 4 years, 2 months ago by Tiago.
    Plugin Support angelo_nwl

    (@angelo_nwl)

    reidid76, can I know the thread topic title in your EM Pro post?

    Thanks

    Thread Starter reidid76

    (@reidid76)

    Hello,
    It is about the booking page display.
    I’m using the last EM free version and the problem is when the user wants to see “the bookings page”, in order to cancel a booking for example, there is this information :
    “You must identify yourself to view and manage your events”

    But he is already logged so I don’t understant why he can’t see his reservations.

    Now, I’m in contact with the pro support to fix this problem (indeed, I thought it was because of the free version)

    Hi @reidid76

    I think this issue is already resolved from the Pro Forum? I won’t mark is a resolved for now until I hear back from you.

Viewing 6 replies - 1 through 6 (of 6 total)
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