is there something wrong with this?

  • Resolved ohrn

    (@ohrn)


    4 years, 10 months ago

    We use site kite and it has worked fine but since the last update and beginning of the year. It has started to be weird… and first it stopped tracking for 2 days, then now it says we dont have the google search console info even if we do!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @ohrn Sorry to hear you have been encountering issues, but hopefully we can assist. To start can you share the error message you see in relation to the Search Console problem?

    If you are encountering a permissions notice please confirm that from within Search Console that you are using Site Kit with an approved Google account. You will see the current logged in Google account on the top right corner of your Site Kit dashboard.

    Thread Starter ohrn

    (@ohrn)

    Yeah just weird it was working fine but since the last update it started to bug out!
    here is the error we get:

    Data error in Search Console
    User does not have sufficient permission for site ‘https://ryc.shoes/’. See also: https://support.google.com/webmasters/answer/2451999.

    Plugin Support James Osborne

    (@jamesosborne)

    @ohrn Thanks for the update. Can you attempt the steps below and inform me if you are able to view the dashboard successfully?
    – Reset Site Kit (Site Kit > Settings > Admin Settings > Reset Site Kit)
    – Remove that property from Search Console (Settings > Remove Property)
    – Open this link
    – Open the existing property for that deleted property
    – Click on the “Unverify” option next to any of the email addresses
    – Setup Site Kit once more

    Plugin Support James Osborne

    (@jamesosborne)

    @ohrn Did you get a chance to follow the suggested steps in relation to your Search Console issues?

    Thread Starter ohrn

    (@ohrn)

    Well we implemented the search console code once again and t has connected!

    but i am looking at the other things you guys let us attach in the settings and if those are connected they auto import the code and information it needs to connect?

    Plugin Support James Osborne

    (@jamesosborne)

    @ohrn Glad to hear you were able to connect, thanks for the update. Now that you are abe to use the plugin as expected be sure to leave a review, we would love to hear your feedback.

    In relation to the other modules they connect your site to the different Google services. For AdSense and Analytics yes, the plugin places the code on your site once connected. If you have any issues with connection feel free to open a new support topic.

    Thread Starter ohrn

    (@ohrn)

    ok but as for tag manager for example?

    Plugin Support James Osborne

    (@jamesosborne)

    @ohrn The other services also, Site Kit will place the code for you.

    Thread Starter ohrn

    (@ohrn)

    great thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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