Is This App Being Sunsetted?

Hello there @serafinnyc ,

Thank you for reaching out about our plugin, Extra Product Sorting Options! I’m happy to assist you with this. ??

I apologize that there has been a delay in updates, but rest assured we are still working with the plugin and supporting it!

Do you have any other questions or concerns I can help answer?

Best,

Thanks for getting back to me. Can you help me understand why you haven’t released any updates for those app in the last 8 plus months?

Just curious seeing as WooCommerce has had several releases in that time. I just want to make sure that our clients are best served by app developers who are updating their apps accordingly.

If you’re not the right person to explain then please let me know who is.

Thanks

Hi @serafinnyc ,

While I would not be able to give you an exact reason for delay, I do know that our product team has been working to bring WooCommerce HPOS compatibility across all our plugins, including Extra Product Sorting Options.

Additionally, we have only recently received a bug report for the plugin. We sent that up to our product team to review as well.

I hope that helps paint a picture of what we are working on as far as future updates go!

Do you have any other questions or concerns I can help with? ??

Best,

Thanks. That’s fine. Would just like to see some progress or updates on the matter. For now we’ll advise the client to remove your app.

• This reply was modified 1 year, 7 months ago by Stef.

Hi @serafinnyc ,

I apologize that the development has not been up to par for you and your client. I do hope you keep an eye out for our future updates in case you would like to pick up use of our plugin again!

If you have any other questions, do not hesitate to post in our forum. ??

Best wishes,

Why apologize? You’re not hurting anyone on this side.