not serious

Hey @thomhsb,

The plugin developer (i.e., author) has no obligation to respond to ANY inquiries in this forum (FREE plugins). WordPress documentation reaffirms that.

If you have any issues with this plugin, please create a topic and we’ll try to help you.

If satisfied with the above, please consider upgrading your rating.

This plugin works great for us.

Thank you!

Hey,

It’s easier to point out what’s not mandatory than to offer a free plugin and answer to the people who use it. Mostly to answer that more than 5 months later, but okay.

What’s more, if the WordPress documentation reaffirms this, it relieves you of any obligation; everything’s perfect, you’re right.

So I did what others do, I switched to a free plugin with really nice support. And then, being satisfied, I bought a license.

Anyway, I’m really pleased for you that everything is running smoothly on your WordPress.
You should give yourself 5 stars.

You’re welcome

We searched the support forum for this plugin and noticed you HAVE NEVER posted a support topic.

So, as far as we’re concerned, you’re a malicious bot. If not, post a support topic and let us help you. Then decide if you’re receiving timely assistance or not.

Before you post a review, you should always give the developer or community a chance to help you first.

Your rating is null and void ??

Best wishes!

LOL

I voted this plugin one star because 5 months ago, its activation crashed my WordPress. And when I saw in the forum that no ticket had ever been answered, I put this comment. I didn’t try to add one more ticket that would have remained unanswered like the others. lol.

I just wrote the truth and you were quick to reply that you had no obligation.

You said “If not, post a support topic and let us help you. Then decide if you’re receiving timely assistance or not.“
? Why would I put a support ticket today when I’ve moved on to something else?
I don’t need your help anymore because I’ve done without a plugin that didn’t work.

If my note is null and void, ignore it as much as you’ve been ignoring most tickets for over 7 months. ??

Some users have been waiting months for an answer, so don’t waste time on me, give them that time.

In fact, the more you answer, the more you prove me right.
Too bad.