Here are a few steps you can try to resolve the issue:
Clear your browser cache and cookies.
Make sure your login credentials are correct.
Deactivate any plugins that may be causing a conflict.
If none of the above steps work, try adding the following code to your wp-config.php file:
define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
This will enable debug mode and create a debug log in the wp-content
directory. The log may contain information that can help identify the issue.
If these steps do not resolve the issue, it’s recommended to reach out to a WordPress support forum or a professional for assistance.
The wp-content directory is located within your WordPress installation and can be accessed using an FTP client or through your hosting control panel’s file manager.
To edit the wp-config.php file:
Connect to your website using an FTP client or access your hosting control panel’s file manager.
Locate the wp-config.php file in the root directory of your WordPress installation.
Download a copy of the file to your computer.
Open the file using a text editor such as Notepad or Sublime Text.
Add the following lines of code:
define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
- Save the changes to the file.
- Upload the modified file back to your website, overwriting the previous version.
Note: Before making any changes to your WordPress files, it’s recommended to backup your website to prevent data loss in case of any mistakes