Issue after cloning live to staging

Hey @harleec,

WooCommerce Shipping & Tax uses the Jetpack plugin to connect to our servers which is necessary for purchasing labels. When I checked on the connection, it’s showing that the site isn’t set up on Jetpack.

Is https://lordvaperpens.com the correct URL?

Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

Thanks!

Here you go:

### WordPress Environment ###

WordPress address (URL): https://www.lordvaperpens.com
Site address (URL): https://www.lordvaperpens.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.4.27
PHP Post Max Size: 400 MB
PHP Time Limit: 240
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 400 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: lvp_
Total Database Size: 896.69MB
Database Data Size: 643.09MB
Database Index Size: 253.60MB
lvp_woocommerce_sessions: Data: 13.02MB + Index: 0.06MB + Engine InnoDB
lvp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lvp_woocommerce_order_items: Data: 8.52MB + Index: 2.52MB + Engine InnoDB
lvp_woocommerce_order_itemmeta: Data: 195.64MB + Index: 37.13MB + Engine InnoDB
lvp_woocommerce_tax_rates: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
lvp_woocommerce_tax_rate_locations: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
lvp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_acfw_loyalprog_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_acfw_virtual_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_actionscheduler_actions: Data: 3.02MB + Index: 2.23MB + Engine InnoDB
lvp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_actionscheduler_logs: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
lvp_ajaxsearchpro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_ajaxsearchpro_priorities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_ajaxsearchpro_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_asp_index: Data: 15.42MB + Index: 24.41MB + Engine InnoDB
lvp_asp_synonyms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
lvp_automatewoo_customers: Data: 1.52MB + Index: 1.39MB + Engine InnoDB
lvp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_automatewoo_guests: Data: 0.34MB + Index: 0.47MB + Engine InnoDB
lvp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_automatewoo_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
lvp_automatewoo_referral_advocate_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_automatewoo_referral_invites: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_bv_fw_requests: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
lvp_bv_ip_store: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
lvp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_bwf_contact: Data: 2.52MB + Index: 2.28MB + Engine InnoDB
lvp_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_bwf_wc_customers: Data: 2.52MB + Index: 0.33MB + Engine InnoDB
lvp_cf7dbplugin_st: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_cf7dbplugin_submits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_commentmeta: Data: 0.31MB + Index: 0.30MB + Engine InnoDB
lvp_comments: Data: 28.56MB + Index: 17.09MB + Engine InnoDB
lvp_elfsight_age_verification_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_error: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
lvp_iconic_wssv_index: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_imlt_speed_tests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_nf3_upgrades: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lvp_options: Data: 51.20MB + Index: 4.47MB + Engine MyISAM
lvp_postmeta: Data: 211.75MB + Index: 115.31MB + Engine InnoDB
lvp_posts: Data: 20.50MB + Index: 8.02MB + Engine InnoDB
lvp_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lvp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lvp_quickbooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_quickbooks_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_quickbooks_payment_method: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_quickbooks_tax: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_sliders: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_rspointexpiry: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
lvp_rsrecordpoints: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
lvp_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_rs_templates_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_s2w_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_termmeta: Data: 0.23MB + Index: 0.30MB + Engine InnoDB
lvp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
lvp_term_relationships: Data: 0.36MB + Index: 0.22MB + Engine InnoDB
lvp_term_taxonomy: Data: 0.39MB + Index: 0.09MB + Engine InnoDB
lvp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_uap_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_uap_affiliate_referral_users_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_uap_banners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_coupons_code_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_cpm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_dashboard_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_generated_affiliate_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
lvp_uap_landing_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_mlm_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_uap_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_offers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_offers_affiliates_reference: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_payments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_uap_ranks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_ranks_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_uap_referrals: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
lvp_uap_ref_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_uap_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_uap_visits: Data: 2.52MB + Index: 0.17MB + Engine InnoDB
lvp_usermeta: Data: 34.56MB + Index: 25.08MB + Engine InnoDB
lvp_users: Data: 2.52MB + Index: 1.16MB + Engine InnoDB
lvp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_wc_category_lookup: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
lvp_wc_customer_lookup: Data: 0.41MB + Index: 0.25MB + Engine InnoDB
lvp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lvp_wc_order_coupon_lookup: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
lvp_wc_order_product_lookup: Data: 1.52MB + Index: 1.11MB + Engine InnoDB
lvp_wc_order_stats: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
lvp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
lvp_wc_product_attributes_lookup: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
lvp_wc_product_meta_lookup: Data: 0.16MB + Index: 0.20MB + Engine InnoDB
lvp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_wc_reserved_stock: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
lvp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_wc_warranty_products: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lvp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_wfacp_stats: Data: 1.52MB + Index: 1.13MB + Engine InnoDB
lvp_wfco_report_views: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
lvp_woocommerce_square_customers: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
lvp_woo_shipment_status_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
lvp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_wpie_template: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lvp_wpmailsmtp_emails_log: Data: 21.52MB + Index: 0.08MB + Engine InnoDB
lvp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lvp_wqc_single_error: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
lvp_yoast_indexable: Data: 6.52MB + Index: 3.06MB + Engine InnoDB
lvp_yoast_indexable_hierarchy: Data: 1.06MB + Index: 0.39MB + Engine InnoDB
lvp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lvp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
lvp_yoast_prominent_words: Data: 0.28MB + Index: 0.48MB + Engine InnoDB
lvp_yoast_seo_links: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
lvp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2679
aw_workflow: 1
bis_masterlog: 9
cartflows_flow: 1
cartflows_step: 3
custom_css: 3
ecwd_calendar: 1
elementor_library: 2
is_search_form: 1
lord_vaper_promos: 12
mts_notification_bar: 1
nav_menu_item: 245
oembed_cache: 58
page: 34
popup: 1
popup_theme: 6
post: 5
product: 514
product_variation: 579
racemailtemplate: 1
revision: 205
seedprod: 2
shop_coupon: 1105
shop_order: 36056
shop_order_refund: 69
warranty_request: 1
wfacp_checkout: 7
wpblogmanager: 1
wpcf7_contact_form: 1
xlwcty_thankyou: 1
zn_pb_templates: 2
znpb_template_mngr: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (64) ###

Query Monitor: by John Blackbourn – 3.8.2
Admin Menu Editor: by Janis Elsts – 1.10.1
Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.1
Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 3.2
Advanced Product Registrations: by Howard Ehrenberg – 1.3.0
Ajax Search Pro: by Ernest Marcinko – 4.21.10
Breeze: by Cloudways – 2.0.3
Classic Widgets: by WordPress Contributors – 0.3
Cloudflare: by Cloudflare
Inc. – 4.8.3

Contact Form DB: by Michael Simpson – 2.10.36
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Custom Product Tabs Pro: by YIKES
Inc. – 1.2.2

Customer Reviews for WooCommerce: by CusRev – 4.38
Debug Assistant: by WPIndeed – 1.4
Disable Gutenberg: by Jeff Starr – 2.6
Elegant Tabs for WooCommerce: by InfiWebs – 3.2.1
Elfsight Age Verification CC: by Elfsight – 1.0.1
Freshdesk Official: by Freshworks – 2.1
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.5.0
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Indeed Ultimate Affiliate Pro: by WPIndeed Development – 7.6
Insert Headers and Footers: by WPBeginner – 1.6.0
Jarvis: by The Web Development Group
David Everett
Joan Piedra
Kurtis Shaner
Doug Axelrod – 1.0.6

Jetpack: by Automattic – 10.7
Kallyas Addon - Overlay Navigation: by Hogash Studio – 1.0.12
Lord Vaper Promotions: by Howard Ehrenberg – 1.0
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.40
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.77
Max Mega Menu: by megamenu.com – 2.9.5
Slider Revolution: by ThemePunch – 6.2.23
SUMO Reward Points: by Fantastic Plugins – 27.5
Route App: by Route – 2.1.1
Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.31
Product Gallery Slider for Woocommerce ( Formerly Twist ): by Codeixer – 3.2.6
ViaBill - WooCommerce: by ViaBill – 1.1.16
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.2
Variation Swatches for WooCommerce Pro: by RadiusTheme – 2.0.1.1
Variation Swatches for WooCommerce: by RadiusTheme – 2.1.1.6
WooCommerce - Social Login: by WPWeb – 2.3.12
NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.15.1
WooCommerce BlueCheck Age Verification: by BlueCheck – 4.1.1
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.13.0
Email Customizer for WooCommerce (Pro): by ThemeHigh – 3.5.1
WooCommerce Freshdesk: by Automattic – 1.1.27
WooCommerce Authorize.Net Gateway: by SkyVerge – 3.7.0
Multi-Carrier Shipping Plugin for WooCommerce: by PluginHive – 2.1.1
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.3 (update to version 3.11.4 is available)
Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.36
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.18.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.26
WooCommerce Waitlist: by Neil Pie – 2.3.2
WooCommerce: by Automattic – 6.4.1
AeroCheckout: Custom WooCommerce Checkout Pages: by WooFunnels – 3.2.0
Woosquare Payment: by wpexperts.io – 2.9
Yoast SEO Premium: by Team Yoast – 18.1
Yoast SEO: by Team Yoast – 18.3
WP Blog Manager: by AccessPress Themes – 2.0.1
WP Notification Bars: by MyThemeShop – 1.0.11
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
Yoast SEO: WooCommerce: by Team Yoast – 14.6
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

YITH WooCommerce Frequently Bought Together Premium: by YITH – 1.16.0
Zion Builder Pro: by zionbuilder.io – 3.1.0
Zion Builder: by zionbuilder.io – 3.1.1

### Inactive Plugins (4) ###

Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.6.0
Iconic Sales Booster for WooCommerce: by Iconic – 1.4.0
User Role Editor Pro: by Vladimir Garagulia – 4.60.1
WooCommerce Show Single Variations by Iconic: by Iconic – 1.2.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-filtered (exclude-from-filtered)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #592 - /shop/
Cart: #593 - /cart/
Checkout: #594 - /checkout/
My account: #595 - /my-account/
Terms and conditions: #868 - /terms-conditions/

### Theme ###

Name: Lord Vaper Theme
Version: 4.0.0
Author URL: https://themeforest.net/user/hogash
Child Theme: ?
Parent Theme Name: Kallyas
Parent Theme Version: 4.18.0
Parent Theme Author URL: https://themeforest.net/user/hogash
WooCommerce Support: ?

### Templates ###

Overrides: kallyas/woocommerce/product-searchform.php
/home/499316.cloudwaysapps.com/mnevanfsxs/public_html/wp-content/plugins/twist/inc/public/templates/default.php
kallyas-child/woocommerce/single-product/rating.php

### Authorize.Net Credit Card ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off
Webhooks Enabled: ?
						Not generated

### Action Scheduler ###

Complete: 7,463
Oldest: 2022-04-01 11:19:59 -0700
Newest: 2022-05-02 10:47:13 -0700

Failed: 6
Oldest: 2021-09-14 17:00:53 -0700
Newest: 2021-10-20 19:19:22 -0700

Pending: 1
Oldest: 2022-05-03 01:01:07 -0700
Newest: 2022-05-03 01:01:07 -0700

### Status report information ###

Generated at: 2022-05-02 10:50:20 -07:00

Hey @harleec,

Thanks for sending that over. I ran a check on the URL and I’m getting this error message:

It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:

curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello</methodName></methodCall>' https://www.lordvaperpens.com/xmlrpc.php

If it works, you should see this:

<?xml version="1.0" encoding="UTF-8"?>
<methodResponse>
  <params>
    <param>
      <value>
      <string>Hello!</string>
      </value>
    </param>
  </params>
</methodResponse>

You may need help from your web host to run that if you don’t have command-line access. Let us know what you find out and we’ll go from there.

Thanks

We’ve always had XML-RPC disabled in the Cloudways hosting settings. Does Jetpack require it to be enabled? We have it disabled since we believe the REST API has superseded it.

Looking at the “Getting Started” page for Jetpack, it does say that XML-RPC is required for it to work.

https://jetpack.com/support/getting-started-with-jetpack/

See if enabling that gets this working for you.