Issue: Astra search is not showing appropriate result

Hi @rohitgrover,

To troubleshoot it better, can you please share the URL of your website? This will also help us take a look at your website from our end. I tried testing it on my website and it seems that the Search widget is working fine.

Kind regards,
Aradhy ??

hi Aradhy,

sure, the url is https://www.mjbar.in. You will find the top header with menu and you will find “Previous Issues” and “Current Issue”.

Please select some text from these two menu and try using the search. First, it will not show you the exact result, plus it will not hyperlink the result, not enabling the user to go to the exact location where that (searched) text was present.

Thanks,

Rohit

Hi Aradhy,

In addition to my previous comment, I also wanted to let you know that I had placed below mentioned in the “Additional CSS”:

/* Remove meta data */
.entry-meta .byline, .entry-meta .cat-links { display: none; }
.entry-meta .posted-on { display: none; }

This was needed since, admin’s email address was being displayed during the search results.

Hope this information helps to guide me better.

Thanks,

Rohit

• This reply was modified 3 months, 1 week ago by rohitgrover.

Hi @rohitgrover,

Upon reviewing your website, it appears that the issue might be related to how the Previous Issues and Current Issues pages were added. Could you please provide more details about the method or tool you used to create and add these pages? Since all other search queries work fine, the issue seems to be limited to these only.

If you prefer, you can also share the specifics by creating a support ticket via our support portal. This will allow us to assist you more effectively.

Kind regards,
Aradhy ??

Hi Aradhy,

Thanks for you revert. I am in an urgent need for a solution since its a live website and hence the criticality. I can create a ticket via the support portal + can hop on a virtual call to go through the concern (if this is applicable), to expedite the concern.

To answer your questions, I have used the WordPress Astra theme (to add all the pages) and have used Elementor – free version design. Added the Media (Image, PDFs) through Elementor’s features/Elements.

I also tried a lot in the meantime and understood that I did not mention the “Title” in the WordPress page, instead I left it blank (other than the ‘Slug’) and inside the page I designed everything through the Elementor. I get the hyperlink to that Page though but not the exact result.

As for example again, I searched “Hypokalemia” in the search bar, I could not get that specific publication or the article name, whereas, I get the “Previous Issue” mentioned and hyperlinked with some random publication or article. Problem statement is that, it still does not remain specific to my search keyword.

Requesting your response as early as possible.

Thanks a lot,

Rohit

Hi @rohitgrover,

Maybe it will be better if you can reach out to us through our Support Portal, so we can have a closer look at your site. Also, we respond faster there.

Once you open a ticket, please mark this thread as Resolved.

Kind regards,
Aradhy ??