Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @unwantedlife,

    Hope this message finds you well.

    The link to your other topic to JetPack doesn’t provide information about Smush conflicting.

    After checking your site there I was not able to find the like button, but the loading one, seems to be stuck, however, this error is not coming from our Smush plugin:

    https://prnt.sc/S_b7R52KjT35

    It seems there is a mu-plugin for JetPack installed.

    I tried to post a comment, which I didn’t since your site is live, and the box is working:

    https://prnt.sc/d9oCK0b455FI

    Still, could you deactivate the Smush >> Lazy load feature and let us know if makes any difference?

    Best regards,
    Laura

    Thread Starter Unwanted Life

    (@unwantedlife)

    hi, thanks for the reply. You tried to leave the comment the wrong way. You need to click reply to an existing comment to see the error, rather than just leaving a regular comment. Watch the video and look at the screenshots. Both the issue with the like button and the comment button only happen when you’re plugin is active along with the Jetpack plugin

    https://drive.google.com/drive/folders/1TSPcyCFM7CXlE7ifOcEd_Ok2sbQgONLF

    Thread Starter Unwanted Life

    (@unwantedlife)

    Turning off the lazy load has got rid of the issue

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @unwantedlife,

    Thanks for the update and glad to hear the issues has been solved.

    The issue might be related to the Jetpack Lazy load feature. Having the same feature enabled on a different plugin like our Smush seems to be created a conflict.

    Best regards,
    Laura

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @unwantedlife,

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. Note that you can still reply on this topic.

    If you have any additional questions or require further help, please let us know!

    Best regards,
    Laura

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Issue between Smush and Jetpack plugin’ is closed to new replies.