Issue checkout 3ds

  • Resolved alpha2

    (@neoseeyou)


    1 year, 1 month ago

    Hello Mr Clayton

    I’m coming back after using your plugin for some time.

    I am still very happy with the functionality and stability of your plugin however we are still having problems (randomly) with orders status pending payment (every day in fact).

    It’s quite difficult to understand where the error might be coming from (I’d guess a JS error ?) the checkout. From the information I’ve been able to get from customers, some don’t see the 3ds window arriving to confirm payment.

    Is there a way to add some listeners events on the checkout to try to find finally what is going on for these orders?

    Many thanks!

Viewing 16 replies (of 16 total)
  • Thread Starter alpha2

    (@neoseeyou)

    It’s just a better design to rely on WooCommerce when possible.

    Yes but in case your customer have a repeated issu with payment on checkout (in frontend), this won’t solve the probleme.

Viewing 16 replies (of 16 total)
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