Issue editing pages with Modula gallery on

Hello @athurstance,

Thank you for reaching out and letting us know about this.
Can you please send us a screenshot with that error so we can take a look?
Also can you please open your browser’s console and take a screenshot with that as well?

Thank you,
Mihaela

I have taken the two screenshots you asked for. You can view them on the links below

https://6oclocktrain.com/wp-content/uploads/2020/01/Screenshot1.png
https://6oclocktrain.com/wp-content/uploads/2020/01/Screenshot2.png

• This reply was modified 4 years, 10 months ago by athurstance.

@athurstance – it looks like the issue’s coming from the fact that you’ve disabled JavaScript in your browser. Would you be willing to try editing your site with another browser that doesn’t have JavaScript disabled?

From the looks of your screenshot, you’re using Google Chrome as your browser. Here’s a short guide on how to re-enable JavaScript in Chrome: https://support.google.com/adsense/answer/12654?hl=en

Alternatively, could you please disable your adblocker? That one might be blocking JavaScript too.

I already have javascript enabled so that isn’t the issue. It only occurs on pages with the modula gallery on it. I wouldn’t be able to edit posts or pages without the gallery on if I didn’t have javasript enabled.
Turning the ad blocker off makes no difference.
I ran my site through the health checker with all plugins turned off. It works perfectly until I enable Modula gallery and then I get the problem so I don’t think it is my browser settings.

Also, I’ve tried other browsers and same issue.

Hello @athurstance,

We were unable to replicate this issue on our end.
Because we were not able to replicate this we will need to do some further debugging.
I recommend installing again this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the Troubleshooting mode.
Go to its troubleshoot mode and only activate Modula and see if it works as it should with a default WordPress theme and no other plugins.
Please let me know if it does.

Thank you,
Mihaela

Ok, I’ve done that again. This is the screenshot of the same page but with troubleshooting mode running and the only plugin active is Modula.

https://6oclocktrain.com/wp-content/uploads/2020/01/Screenshot3.png

Hello @athurstance,

Did you also change the theme to a default WordPress one? For example: Twenty Nineteen.
Can you please also let me know what theme do you have?

Thank you,
Mihaela

Yes, I use Twenty Nineteen as my default theme and that is what I use when doing the Health Check troubleshooting.
Normally I use CPOthemes, Allegiant theme.

Thank you

@athurstance – we’ve just released an update to Modula. Could you please update it to the latest version and let me know if the issue still happens at your end?

/Cristian.

Yes, that has fixed it. Thank you so much for doing that.