issue found make fatal error

  • Resolved sophiawky

    (@sophiawky)


    4 years ago

    I deactivate and delete the plugin and the fatal error comes. How can i solve this issue and recover my websote.

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 474 of the file /var/www/wptbox/wp-content/plugins/better-robots-txt/vendor/freemius/start.php. Error message: require_once(): Failed opening required ‘/var/www/wptbox/wp-content/plugins/better-robots-txt/vendor/freemius/require.php’ (include_path=’.:/usr/local/lib/php’)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Pagup

    (@pagup)

    Hi,

    Thank you for contacting our support.

    Since WordPress 5.2, there is a built-in feature that detects when a plugin or theme causes a fatal error and this is probably how you got notified. This kind of error (see here) may indicate that something went wrong during the update/uninstall which caused that plugin file to be damaged or incomplete.

    Even if you don’t want to use our plugin anymore, we would recommend to reinstall it properly from the WordPress directory then, disable and uninstall it once again.

    Let us know if it helped you fix this issue.

    Regards

Viewing 1 replies (of 1 total)
  • The topic ‘issue found make fatal error’ is closed to new replies.