Issue in Cosole log (stopbadbots_grava_fingerprint&fingerprint)

Hi,

Try updating to the plugin latest version. Install our free plugin, WPTools, and check for errors. Take a look at our troubleshooting page.

https://siterightaway.net/troubleshooting

Afterward, please let us know if you find a solution.

Cheers,

Bill

Hello, we encountered an issue after updating to the latest version. As a solution, we downgraded to version 7.33, and the problem was resolved.

Could you kindly take steps to address and resolve this issue?

Hi,

To better assist you, we require additional information to comprehend your issue fully. Kindly copy and paste the contents of the following tabs:

1. Server Errors
2. Debug Info

These can be found under Stop Bad Bots => Dashboard =>

Explain in more detail what the issue is with your console log.

Alternatively, you have the option to share this information privately through our support portal at:

https://www.billminozzi.com/support/

Cheers,

Bill

Server Errors:
MESSAGE TYPE: Warning
PROBLEM DESCRIPTION: Undefined variable $stop_bad_bots_firewall
SCRIPT NAME: stopbadbots.php
LINE: 476
SCRIPT LOCATION: code/wp-content/plugins/stopbadbots PLUGIN NAME: stopbadbots

MESSAGE TYPE: Warning
PROBLEM DESCRIPTION: require_once(/code/wp-content/plugins/stopbadbots/functions/bill-catch-errors.php): Failed to open stream: No such file or directory
SCRIPT NAME: stopbadbots.php
LINE: 81
SCRIPT LOCATION: code/wp-content/plugins/stopbadbots PLUGIN NAME: stopbadbots

MESSAGE TYPE: Fatal error
PROBLEM DESCRIPTION: Uncaught Error: Failed opening required '/code/wp-content/plugins/stopbadbots/includes/list-tables/class-sbb-list-table.php' (include_path='.:/usr/share/pear:/usr/share/php')
SCRIPT NAME: stopbadbots.php
LINE: 284
SCRIPT LOCATION: code/wp-content/plugins/stopbadbots PLUGIN NAME: stopbadbots

The console log issue is like this : /wp-admin/admin-ajax.php?action=stopbadbots_grava_fingerprint&fingerprint=%23Asia%2FCalcutta%23-330%23linux%20x86_64%23Linux%230%2Cfalse%2Cfalse%231%231

Thanks.

Hello,

Strange things are happening on your server. For example, the error below indicates that the file doesn’t exist. However, upon verification, the file is present on WordPress repository, and this error does not occur on our sites hosted on our server.

PROBLEM DESCRIPTION: require_once(/code/wp-content/plugins/stopbadbots/functions/bill-catch-errors.php): Failed to open stream: No such file or directory

File: bill-catch-errors.php

Location: /code/wp-content/plugins/stopbadbots/functions/

Here are some suggestions:

1) Check if you have sufficient disk space and check if the file is there, using any FTP app or your server panel.
2) Verify file permissions (our free plugin wpTools can assist with this).
3) Check if WordPress memory is sufficient (also wpTools can help you).
4) Refer to our troubleshooting page.

https://siterightaway.net/troubleshooting/
5) Try removing the plugin and reinstalling it.

I hope the above steps help identify the root cause of the problem.

Please, try and let me know.

Cheers,

Bill