issue in inserted template

  • Resolved veer317

    (@veer317)


    1 month ago

    I have inserted a free royal elementor service page template in my phlox theme website, Template is displaying correctly in elementor edit mode but when i publish and view the website in Incognito mode the page showing mismatched images and Just content and images are appearing without any template Structures

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

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