• Resolved hamzam70

    (@hamzam70)


    Hi
    I am having issue in Integrating stripe with wp-give plugin with my website
    I am getting error stripe could not be setup contact support

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @hamzam70

    I’m going to need a bit more context on what’s going on here in order to get this resolved as quickly as possible.

    When you click the button to connect to Stripe, you should be taken away to a screen at Stripe where you log in and then connect to your stripe account.

    Is that where you are seeing an error, or is it erroring out once you get redirected back to your website?

    It would also be helpful to get a link to the website in question, so that I can take a look, myself.

    Thanks!

    Thread Starter hamzam70

    (@hamzam70)

    for the first time after clicking on connect to stripe it redirected to stripe login after successful login it redirected back to dashboard and now when i connect it gives an error stripe Error: We are unable to connect Stripe account. Please contact support team for assistancethanks for consulting
    website link
    https://sunnicentret.se/

    • This reply was modified 4 years, 1 month ago by hamzam70.
    Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Thanks for that clarification. So are you trying to connect the same account to two different sites, or two different Stripe accounts to the same site?

    If you are trying to connect the same site to two different accounts, what’s the differences between the two accounts?

    If you are trying to connect the same account to two different sites, please pass along a link to each site.

    The more detail you can give, the faster we can help you resolve your issue.

    Thanks!

    Thread Starter hamzam70

    (@hamzam70)

    I am connecting same account for two websites
    I didn’t get what you said passlink along each site

    Plugin Support Rick Alday

    (@mrdaro)

    Hi @hamzam70,

    We need the links of the two sites you are trying to connect to Stripe.

    Thanks!

    Thread Starter hamzam70

    (@hamzam70)

    thanks issue was fixed

Viewing 6 replies - 1 through 6 (of 6 total)
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