Issue in removing products from cart

I found that, the last purchased products, displays in force in other customer’s cart!

Hi @dariush11

Usually this is caused by caching on the website where the Checkout page is being served from the Cache and not retrieved as a “new” page each time.

If you have any caching enable on the website try excluding the Checkout page and see if that works. If you could post a link to the Checkout page, we can take a look to confirm if it’s a caching issue or something else.

Thanks for response,

I’ve excluded checkout page from catching on configuration, but this mentioned recent issue appears. We use wprocket. I performed a Transients Cleanup and it fixed the problem. The cart was empty. But the problem remains. Any time a customer purchase products, those products go to site cart and we should clean the Transients agian.

Where do you think the problem is and what else we can do to fix it?

Hi!

Please send a support request via our team on this page: https://easydigitaldownloads.com/support/

Provide all the info in the form and we can take a closer look at things. We might need to ask for some information/details that can’t be shared on the public forums here.

You can mention this thread in the support request as well.