Issue in uploading large mp4 files

  • Resolved balram07

    (@balram07)


    3 years, 11 months ago

    Hello,

    I am using your plugin is nice,
    I upload many video files like 2 or 3 GB and it uploads successfully on the s3 server.
    but I am facing an issue when I upload a large file like 15 GB it is showing me an error.
    media file not supported.
    How can I resolve this issue please give a solution.

    • This topic was modified 3 years, 11 months ago by balram07.

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  • Plugin Author Delicious Brains

    (@deliciousbrains)

    S3 API only supports 5Gb via the PutObject command WP Offload Media uses.

    To support a larger size we’d need to use the multi-part uploader API, it’s on our todo list, but I can’t say when it’ll happen.

    A better solution would be to direct offload to S3, and then create a Media Library item on the back of that offload, they’re both things we want to add to WP Offload Media in the future too.

    The closest we’ve got at the moment is the Add Metadata Tool, but that requires an existing Media Library item. You could probably make that work by not auto-offloading, manually adding the video file to the bucket, and then running the tool to link things up.

    -IJ

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