Issue on multisites with latest version 1.39

  • Hi,

    Today I updated version 1.39 on a multisite, when I finish I get a message “Push Notification is require API, Please enter API key”, when clicking on the link it generates an error in WordPress “There has been a critical error on this website. Learn more about WordPress diagnostics.”, if I go to Settings more errors appear.

    I installed the previous version 1.38, but it installs as a different version.

    Please I need your help.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    Hi, Thank you for reaching out to us. We have checked on our end and did not find any such issue. Could you please share a video showing the steps you are following and the issue occurring on your end? This will help us investigate further in the same way.

    Thread Starter alaid

    (@alaid)

    Hi,

    I prefer that you log in to the site and check the error.

    How can I send you the information and you can log in to see the error?

    Thread Starter alaid

    (@alaid)

    Hi,

    This is the video of the error

    https://drive.google.com/file/d/1MifAqAfY5oHjBFyfWnJsWl5sptohq09k/view?usp=sharing

    Plugin Support Akshay A

    (@akshaycode1)

    Hi,

    We sincerely apologize for the delayed response. We were looking into the issue but somehow missed updating you. Could you please confirm if you are still facing the same problem?

    Thread Starter alaid

    (@alaid)

    Hi,

    Thank you for your reply. Yes, I still have the problem, please help me.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, could you please share the URL where you need help so we can check?

    Thread Starter alaid

    (@alaid)

    Hi,

    If you watched the previous video you will see that the only way to see the error is by giving you credentials to access the WordPress backend, but as you can understand I cannot send that information here.

    Where can I send you the credentials?

Viewing 7 replies - 1 through 7 (of 7 total)
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