Issue on payments tab

Hey there, @followakshit! Thanks for contacting us. I’m happy to help you.

There are a few things that might be causing this issue.

Let’s start by making sure your theme and all your plugins are updated.

If the issue persists after updating everything, please try clearing browser and server cache.

If it still persists, please try reinstalling Woopayments. Sometimes after updates, plugin data can get corrupted and cause issues. Reinstalling it would assure everything is correct with the plugin data.

If needed, we move on to run a full conflict test, but let’s first try out the other options. If none of them helps, we will share the steps for a conflict test, okay?

Please let us know how it goes.

Have a wonderful day!

Hello @carolm29

I tried everything, Disabling all the plugins and use only Woocommerce with Woopayments, Disabling theme to default theme. Still there is the same issue. Let me know when we can do asap for it.

Thanks –

Hi @followakshit,

Did you already try re-installing the WooPayments plugin?

If you already have, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.