Issue Regarding Phone field

  • Resolved yashmarquee

    (@yashmarquee)


    3 years, 4 months ago

    Hello,
    I have added the phone field on the checkout page. When I do a check out it says need a phone number. But the phone number is already added. What can I do about this issue?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Brian Mutende

    (@picocodes)

    Please check the settings in your Authorize.Net account

    You have to uncheck the Required box for Phone. Here’s the step:

    1. Log in to the Merchant Interface ( https://secure.authorize.net )

    2. Click on Settings and Profile -> Payment Form -> Form Fields

    3. Uncheck the Required box for all Phone fields

    4. Hit the SAVE button to save your changes.

    Let us know if the issue is not resolved.

    Thanks.

Viewing 1 replies (of 1 total)
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