Issue related with comma when importing from CSV

  • Resolved ugene

    (@ugene)


    1 year, 10 months ago

    Hi There, I am using Import functionality, and when trying to run a “Test Import” import it says missing email field in no 5 row.
    Upon testing, i found out the column “about_this_listing” there is “comma” and it failed.
    How did i confirmed, you may ask?
    So what happened was before “about_the_listing” there is “short description” field, and there in “short description” field also, there was “comma”. I removed the “short_description” text which had comma, and then it said “email” field required, in this case “about_the_listing” has comma inside as text before email field.

    So, in general, I think it show issue when there is a “comma” in a field value. Can you guys confirm.

    Regards,
    Ugene

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  • Thread Starter ugene

    (@ugene)

    Hi Again, I just did more test and it was not really “,” issue, rather it was a “Enter” or “line break” i suppose.
    I have made a video about it, if it helps, here is the link: https://screenpal.com/watch/c0fOXfVzt35

    Plugin Support bobbied

    (@bobbied)

    Hi @ugene

    We appreciate you reporting this. I have notified our development team about this issue. We don’t yet have an estimate on when this issue will be resolved, so it may not be right away. I’m very sorry for the inconvenience!

    Thanks for your patience.

Viewing 2 replies - 1 through 2 (of 2 total)
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