Issue: There are no shipping options available after the update.

  • Resolved itmjlee

    (@itmjlee)


    2 years, 3 months ago

    Hi Team,

    We are experience a shipping fee issue on both cart/checkout page.

    It used to working fine before the latest update.

    When entering a correct address, we see message below.

    There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    We will need to close the shop until this issue gets resolved.

    Any help would be appreciated.

    Thanks.

    • This topic was modified 2 years, 3 months ago by itmjlee.
    • This topic was modified 2 years, 3 months ago by itmjlee.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Please check if the woocommerce plugin updated and downloaded all the files, because I found out the hard way that the woocommerce 6.8 update never downloaded all the files and and my entire site went down.

    Thread Starter itmjlee

    (@itmjlee)

    I have removed and re-installed the woocommerce plugin again.
    Still having the same issue.

    Any help would be appreciated.

    Thanks.

    Thread Starter itmjlee

    (@itmjlee)

    Ah, this issue has been resolved by re-setting the Shipping zone.

    Thanks.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Ah, this issue has been resolved by re-setting the Shipping zone.

    Thank you for sharing your solution, appreciate it.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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