• Resolved keeganwebsites

    (@keeganwebsites)


    Hello,

    I am experiencing woopayments issue description: There was a problem redirecting you to the account connection page. Please try again.

    This happens when i click verify business details to try to set up the plugin and connect and it attempts to take me to connect with the business partner (stripe I think).

    My system support info is pasted below, please assist as I need to get payment options asap. Thank you

    WordPress Environment<br><br>WordPress address (URL): https://www.chameleon-coffee.net<br>Site address (URL): https://www.chameleon-coffee.net<br>WC Version: 9.1.2<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en<br>External object cache: – Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 7.4.33<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.6.18-MariaDB<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Active Plugins (24)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Elementor: by Elementor.com – 3.23.1<br>Essential Addons for Elementor: by WPDeveloper – 5.9.27<br>Elementor Header & Footer Builder: by Brainstorm Force<br>Nikhil Chavan – 1.6.37<br><br>LiteSpeed Cache: by LiteSpeed Technologies – 6.2.0.1<br>Media Cleaner: by Jordy Meow – 6.7.7<br>Payment Plugins for PayPal WooCommerce: by Payment Plugins<br>[email protected] – 1.0.50<br><br>Templately: by Templately – 3.1.1<br>UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.24.4<br><br>Plugin for Google Reviews: by RichPlugins – 4.0<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0<br>Payment Plugins for Stripe WooCommerce: by Payment Plugins<br>[email protected] – 3.3.74<br><br>Table Rate Shipping for WooCommerce: by JEM Plugins – 2.29<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooPayments: by WooCommerce – 7.9.2<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.6.2<br>WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0<br>WooCommerce: by Automattic – 9.1.2<br>Wordfence Security: by Wordfence – 7.11.6<br>Smush: by WPMU DEV – 3.16.5<br>WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration: by WP-STAGING<br>WPStagingBackup – 3.8.2<br><br>WPForms Lite: by WPForms – 1.8.9.6 Inactive Plugins (29)<br><br>Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.4.6<br>Afterpay Gateway for WooCommerce: by Afterpay – 3.8.5<br>Ajax Load More: by Darren Cooney – 7.1.2<br>BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.4.4<br>Big File Uploads: by Infinite Uploads – 2.1.2<br>Filter Everything?— WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.8.5<br>Gallery Custom Links: by Jordy Meow – 2.2.0<br>HUSKY - Products Filter Professional for WooCommerce: by realmag777 – 1.3.6.1<br>ImageMagick Engine: by Orangelab – 1.7.9<br>Image Optimizer by Elementor – Compress, Resize and Optimize Images: by Elementor.com – 1.4.1<br>MetaSlider: by MetaSlider – 3.90.1<br>NextGEN Gallery: by Imagely – 3.59.4<br>Page scroll to id: by malihu – 1.7.9<br>Product Filter by WBW: by WBW – 2.6.5<br>Really Simple SSL: by Really Simple Plugins – 8.1.5<br>Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6<br>ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.9.3<br>Simple Lightbox: by Archetyped – 2.9.3<br>Site Kit by Google: by Google – 1.131.0<br>Starter Templates: by Brainstorm Force – 4.3.8<br>Storefront Site Logo: by Wooassist – 1.2.3<br>Themify - WooCommerce Product Filter: by Themify – 1.5.0<br>Ultimate FAQ Accordion Plugin: by Etoile Web Design – 2.2.15<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.1<br>Variation Swatches for WooCommerce: by CartFlows – 1.0.8<br>WooCommerce Bulk Edit Products, Orders, Coupons, Any WordPress Post Type (Advanced) - Smart Manager: by StoreApps – 8.42.0<br>WP-Optimize - Clean, Compress, Cache: by David Anderson<br>Ruhani Rabin<br>Team Updraft – 3.4.2<br><br>WP Encryption - One Click SSL & Force HTTPS: by WP Encryption SSL HTTPS – 7.4.0<br>Yoast SEO: by Team Yoast – 23.0 Must Use Plugins (2)<br><br>installatron_hide_status_test.php: by –<br>WP STAGING Optimizer: by WP STAGING – 1.5.6 Settings<br><br>API Enabled: ?<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 208 B WC Pages<br><br>Shop base: ? Page not set<br>Cart: #5 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #6 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #7 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Astra<br>Version: 4.6.14 (update to version 4.7.3 is available)<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates<br><br>Overrides: – WooPayments<br><br>Version: 7.9.2<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 170981096<br>Account ID: ? Not connected<br>Logging: Disabled WooCommerce PayPal Payments<br><br>Onboarded: ?<br>Shop country code: AU<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-07-21 12:39:32 +11:00<br>Options: ?<br>Notes: 205<br>Onboarding: completed Action Scheduler<br><br>Complete: 183<br>Oldest: 2024-06-20 07:31:33 +0000<br>Newest: 2024-07-21 06:25:36 +0000<br><br>Failed: 32<br>Oldest: 2022-09-03 15:43:03 +0000<br>Newest: 2024-07-16 02:14:53 +0000<br><br>Pending: 9<br>Oldest: 2024-07-21 09:45:10 +0000<br>Newest: 2024-07-27 11:44:17 +0000 Status report information<br><br>Generated at: 2024-07-21 17:30:40 +11:00<br>
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Viewing 6 replies - 1 through 6 (of 6 total)
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