Issue to view the Event Page

@byprogrammer

Thanks for reaching out, I’ll be happy to assist you here ??

Can you try out the following, please?

– Change your language to English and see if it works.

– There could also be an issue with the permalinks of your site. Could you kindly try flushing permalinks of your site and see if that helps,
https://theeventscalendar.com/knowledgebase/k/fixing-http-404-errors/#flush-permalinks

– Try disabling the PRO version of the plugin and let me know if that works.

Let me know if any of these help.

Hi @chikaibeneme
thanks for your reply.

I have done all the operations that you proposed to me and when I deactivate Elementor PRO the single event page appears.
So now we know the cause of my problem, but I also need Elementor PRO.
How can I keep them working together?

I want also to add that I tried to create a custom TEMPLATE (of Elementor) for Event single page, but it is not shown by the system.

Do you know how can I solve it?

Thanks,
Best Regards.

@byprogrammer

Thanks so much for trying those steps out.

Would you happen to have any plugins that extend Elementor PRO’s functions active as well?

Kindly also share your system information with me. Copy / paste it here as a reply for now
https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/

Hi, sorry for the delay.
This is the list of plugins which I have actived on my website:
– Akismet Anti-Spam
– Elementor
– Elementor PRO
– Imagify
– Ninja Forms
– Members
– Ninja Forms – User Management
– Really Simple SSL
– The Events Calendar
– The Plus Addons for Elementor Page Builder –> EXTENDED ELEMENTOR
– The Plus Addons for Elementor Page Builder Lite –> EXTENDED ELEMENTOR
– User Registration

And this is the report:

HOME URL
https://rogisrl.it
SITE URL
https://rogisrl.it
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
Carmine Molisso
EMAIL
[email protected]
INSTALL KEYS
–
WORDPRESS VERSION
5.5.3
PERMALINK STRUCTURE
https://rogisrl.it/%category%/%postname%/
YOUR HOMEPAGE DISPLAYS
page
HOMEPAGE PAGE ID
208 (HOME)
PHP VERSION
7.3.20
PHP
max_execution_time = 300
memory_limit = 512M
upload_max_filesize = 128M
post_max_size = 130M
display_errors = 0
log_errors =
SERVER
Apache
SAPI
fpm-fcgi
PLUGINS
Akismet Anti-Spam version 4.1.7 by Automattic (https://automattic.com/wordpress-plugins/)
Elementor Pro version 3.0.6 by Elementor.com (https://elementor.com/)
Elementor version 3.0.13 by Elementor.com (https://elementor.com/?utm_source=wp-plugins&utm_campaign=author-uri&utm_medium=wp-dash)
Imagify version 1.9.11 by WP Media (https://wp-media.me/)
Members version 3.1.3 by MemberPress (https://memberpress.com)
Ninja Forms – User Management version 3.0.12 by WP Ninjas (https://ninjaforms.com)
Ninja Forms version 3.4.30 by Saturday Drive (https://ninjaforms.com/?utm_source=Ninja+Forms+Plugin&utm_medium=Plugins+WP+Dashboard)
Really Simple SSL version 3.3.5 by Really Simple Plugins (https://really-simple-plugins.com)
The Events Calendar version 5.2.1 by Modern Tribe, Inc. (https://m.tri.be/1x)
The Plus Addons for Elementor Page Builder Lite version 2.0.1 by POSIMYTH (https://theplusaddons.com/elementor/)
The Plus Addons for Elementor Page Builder version 4.1.1 by POSIMYTH (https://posimyththemes.com)
User Registration version 1.8.8 by WPEverest (https://wpeverest.com)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Hello Elementor Child
MULTISITE
–
SETTINGS
did_init = 1
tribeEventsTemplate =
tribeEnableViews =
Array
(
[0] => list
[1] => month
[2] => day
)
viewOption = month
schema-version = 5.2.1
previous_ecp_versions =
Array
(
[0] => 0
)
latest_ecp_version = 5.2.1
views_v2_enabled = 1
postsPerPage = 12
monthEventAmount = 3
recurring_events_are_hidden = hidden
last-update-message-the-events-calendar = 5.2.1
donate-link =
toggle_blocks_editor = 1
toggle_blocks_editor_hidden_field =
showComments =
disable_metabox_custom_fields = 1
showEventsInMainLoop =
eventsSlug = eventi
singleEventSlug = evento
multiDayCutoff = 00:00
defaultCurrencySymbol = €
reverseCurrencyPosition =
trash-past-events =
delete-past-events =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheet_mode = tribe
tribeDisableTribeBar =
enable_month_view_cache = 1
dateWithYearFormat = d/m/Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 1
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
google_maps_js_api_key = AIza###############################7IOU
earliest_date = 2020-10-28 08:00:00
earliest_date_markers =
Array
(
[0] => 326
)
latest_date = 2020-10-28 17:00:00
latest_date_markers =
Array
(
[0] => 326
)
WP TIMEZONE
Europe/Rome
WP GMT OFFSET
1
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
d/m/Y
WP TIME FORMAT
H:i
WEEK STARTS ON
1
COMMON LIBRARY DIR
/home/rogisri/www/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.12.12

Hi, have you news for my problem?

Thanks.