ISSUE WHEN CLICKING IN THE FILTER

Hello there,

Could you try to add this custom code in the functions.php of your theme and check if that solves the problem?

if( ! function_exists( 'yith_wcan_content_selector' ) ){
	function yith_wcan_content_selector( $selector ){
		$selector = '.elementor.product .elementor-container.elementor-column-gap-default';
		return $selector;
	}
	add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
}

Have a nice day!

Hello!

Thank you but I tried that and it doesn’t work

Could I give you access?

Hi there,

no, you can’t write credentials on these topics.

Please, try this one on the functions.php of your active theme:

if( ! function_exists( 'yith_wcan_content_selector' ) ){
	function yith_wcan_content_selector( $selector ){
		$selector = '.elementor-location-archive.product';
		return $selector;
	}
	add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
}

Please, make sure you apply correctly the custom code, since it seems it’s not correct at the moment.

Let us know.

Hi,

I tried via SFTP in wp-content -> themes -> functions.php

But the problem is still there.

Should I create a child theme?

Hi there,

I’ve checked your site and check you have deactivate the plugin or removed the filters in your shop page.

Please activate the pluging and the debug mode in your site and check if you receive any error in the debug.log concerning the code we sent you. If you need to know how to activate it, please check the following link.

Concerning your question of the child theme, in order to keep the code we sent after theme updates is recommend to have a child theme.

Let us know if you could manage it to add the code and make it work in your site.